On the design of process‐oriented knowledge management system for fourth generation R&D

Abstract

It is difficult to measure innovation and to define close coordination of adequate technical knowledge and excellent market judgments to satisfy economic and technological constraints simultaneously. However, research on technological innovation models has gradually and continuously evolved over time. Innovation models and R&D systems do not match exactly, but have similar evolutionary trajectories in view of market and managing knowledge. Knowledge management system (KMS) potentially supports successful innovation and R&D systems in response to evolutionary changes at the same time that it minimizes changes in both information systems and organizational structure. First, the evolutionary classification of R&D generations and the corresponding characteristics of respective generations are defined, and KMS and its role in the R&D process are reviewed. We delineate the fourth generation R&D structure and its activities using IDEF0. Finally, the overall framework and detailed submodules are described. The system outline and some sub-modules are employed for illustration purposes.

Contextualizing organizational interventions of knowledge management systems: A design science perspective

“…The objective of the evaluation phase was to further validate the core of the model and demonstrate the usability of the model to the intended users. An in‐depth exploratory qualitative case study was designed and executed at Samsung Electronics, which enjoys a strong reputation of being one of the most innovative and successful knowledge‐based organizations in the world (Desouza & Dombrowski, ; Edwards, ; Hesseldahl, ; Kim, Park, & Seol, ; Moon, Edwards, & Port, ). They were aware of the criticality of KM to their business.…”

Towards knowledge needs-technology fit model for knowledge management systems

“…An in-depth exploratory qualitative case study was performed in Samsung Electronics, which had just undergone a KM-organizational change project. Samsung Electronics was selected as the company enjoys a strong reputation of being one of the most innovative and successful knowledge-based organizations in the world [51][52][53][54][55].…”