Robert Kagan's new book explores one of the fundamental issues in modern democracies: how to organize the policy process so as to best balance the fundamentally competing values of accountability, efficiency, and individual fairness. In essence, he argues that the American solution, with its emphasis on procedural protections, seems at first glance to emphasize individual fairness at some cost to accountability and efficiency, but actually ill serves not only accountability and efficiency but also individual fairness. He likens American-style legal and administrative justice to a major league baseball star who hits smashing home runs but bungles routine plays, and whose salary is so high that most ordinary people can't afford to get into the ballpark (p. 32). Similarly, American law, Kagan argues, produces compelling morality tales of (occasional) triumph by underdogs over corporate and bureaucratic intransigence, but is so costly, cumbersome, and inefficient that in routine matters it denies justice-and thus is unfair-to most ordinary Americans. Kagan favors a more bureaucratically centered process, one