Proceedings of IEEE International Computer Performance and Dependability Symposium
DOI: 10.1109/ipds.1996.540216
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On queueing with customer impatience until the beginning of service

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Cited by 33 publications
(45 citation statements)
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“…[1,2,3,4,5]). Several papers investigate the scheduling of different classes of jobs in a system with abandonment in order to minimize the (weighted) number of late jobs.…”
Section: Literature Reviewmentioning
confidence: 99%
“…[1,2,3,4,5]). Several papers investigate the scheduling of different classes of jobs in a system with abandonment in order to minimize the (weighted) number of late jobs.…”
Section: Literature Reviewmentioning
confidence: 99%
“…They considered the more general M (n)/M (n)/c + G queue where arrival and service rates are allowed to depend on the number n of calls in the system. For the M (n)/M/c+ G queue, see Movaghar [16].…”
Section: Introductionmentioning
confidence: 99%
“…The literature on queueing systems with reneging is moderate. This includes classical works such as [14]- [16] and recent works such as [17]- [20]. Among them, Barrer [14] obtained the reneging probability for deterministic patient time customers.…”
Section: Related Workmentioning
confidence: 99%
“…However, their analysis involves inverse Laplace transformations which does not provide a closed-form expression for the performance parameters. Queueing systems with state-dependent arrival/service rate have been studied in [17], [18]. References [12], [16] mostly focused on steady-state probability distributions of the queue length with reneging customers.…”
Section: Related Workmentioning
confidence: 99%