“…Exposure-notification apps assume that users can manage the complexities of exposure and isolation. There are many for whom such an assumption just does not hold true (8). Thus, these apps provide neither the emotional support that human contact tracers do nor the encouragement and assistance that lead to patients' trust and willingness to list their contacts (9).…”
Section: Enabling Equity With Digital Appsmentioning
“…Exposure-notification apps assume that users can manage the complexities of exposure and isolation. There are many for whom such an assumption just does not hold true (8). Thus, these apps provide neither the emotional support that human contact tracers do nor the encouragement and assistance that lead to patients' trust and willingness to list their contacts (9).…”
Section: Enabling Equity With Digital Appsmentioning
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