“…Given the relevance of different technologies over existing models, past research has assessed the adoption of different types of disruptive technologies with a transformative focus, such as the autonomous vehicles ( Manfreda et al., 2021 ), internet of things ( Ben Arfi et al., 2021b ), artificial intelligence ( Pillai et al., 2020 ), blockchain ( Queiroz and Fosso Wamba, 2019 ), Voice-based digital assistants ( Vimalkumar et al., 2021 ), Digital payment ( Balakrishnan and Shuib, 2021 ), mobile payment ( Patil et al., 2020 ), mobile health applications ( Alam et al., 2020 ), Digital Personal Data Stores ( Mariani et al., 2021 ), On-Demand Service Platforms ( Delgosha and Hajiheydari, 2020 ), Business Intelligence and Analytics ( Jaklič et al., 2018 ), social assistive technology ( Khaksar et al., 2021 ), virtual reality ( Kunz and Santomier, 2019 ), besides others considering also varied organizational configurations, as government ( Hujran et al., 2020 ), hospitals ( Rahman et al., 2016 ), schools ( Guggemos and Seufert, 2021 ), retail stores ( Pillai et al., 2020 ) and banks ( Hu et al., 2019 ).…”