This study explored licensing board complaints among psychologists (N = 117) involved in child custody practice. Findings indicated that a high number of participants (63%) had been subject to licensing board complaints. However, of those complaint cases described, only a small number resulted in disciplinary action. Participants identified warning signs for possible complaints along with risk management strategies they utilized. Though participants viewed the complaint process as stressful, they maintained a very favorable view of licensing boards and professional insurance companies. A notable finding was that one-third of those who received complaints lacked liability insurance coverage. Implications for child custody practice are outlined.
KEYWORDS child custody evaluations, licensing board complaints, forensic evaluations, board disciplinary action, family law, child custody practiceChild custody evaluations (CCEs) are completed in only a small portion of divorce cases, and they typically arise in the most problematic cases (Gould,