On a Unified Definition of the Service System: What is its Identity?

Wang, Junwei; Wang, Hongfeng; Zhang, Wenjun; Ip, W. H.; Furuta, K.

doi:10.1109/jsyst.2013.2260623

Cited by 49 publications

(22 citation statements)

References 34 publications

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“…A PSS cannot be identified with a stand-alone product, service, or process. Rather, a PSS is a specific type of delivery system aiming to meet a service demand (Wang et al, 2013). This is summarised in the following proposition:…”

Section: Rq1mentioning

confidence: 99%

A through-life costing methodology for use in product–service-systems

Settanni

Newnes

Thenent

et al. 2014

International Journal of Production Economics

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Section: Rq1mentioning

confidence: 99%

A through-life costing methodology for use in product–service-systems

Settanni

Newnes

Thenent

et al. 2014

International Journal of Production Economics

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“…Remark 1: Goods "traveling" over SCNs can be of three types, i.e., energy, material, and information or signal [9], [60]. Remark 2: Interdependence only happens between two entities of SCNs [see Fig.…”

Section: B Literature Analysismentioning

confidence: 99%

“…In fact, the resilience of a system makes more sense on a highly networked system [41], [60]; in other words, the resilience of H-SCNs being higher than that of the first two types of SCNs makes more sense. There are two reasons for this assertion.…”

Section: A Conclusionmentioning

confidence: 99%

Toward a Resilient Holistic Supply Chain Network System: Concept, Review and Future Direction

Wang

Muddada

Wang

et al. 2016

IEEE Systems Journal

128

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The recent financial crisis and other major crises have suggested that there are some strong interactions and interdependence between several supply chains and their external environments in various ways. A set of supply chains that are interdependent is called a holistic supply chain network (H-SCN) in this paper. There is a need to focus on building the resilience (in short, the ability of a system to recover from damage or disruption) of an entire H-SCN as it is believed that such a network system is strongly relevant to the recent economic recession that is triggered by financial crises. The objectives of this paper are to provide a classification of different SCNs in literature, leading to the identification of a new type of SCN system, i.e., an H-SCN, and to discuss the state of knowledge on the resilience of SCNs, particularly of an H-SCN. A systematic review approach is applied in this paper. Another contribution of this paper is the provision of a more comprehensive definition and description of resilient systems, including SCN systems. A final contribution of this paper is the proposal of the future directions of research on resilient SCN systems, particularly resilient H-SCN systems. Manuscript

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“…In the paper entitled "On a unified definition of the service system: What is its identity" [29], the authors proposed a unified definition of the service system. The motivation of this effort is that there are diverse definitions or descriptions of the service system in the literature and they have not provided an identity of the service system.…”

Section: Guest Editorial Advances Of Systems Research In Service Indumentioning

confidence: 99%

Guest Editorial Advances of Systems Research in Service Industry

2014

IEEE Systems Journal

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On a Unified Definition of the Service System: What is its Identity?

Cited by 49 publications

References 34 publications

A through-life costing methodology for use in product–service-systems

A through-life costing methodology for use in product–service-systems

Toward a Resilient Holistic Supply Chain Network System: Concept, Review and Future Direction

Guest Editorial Advances of Systems Research in Service Industry

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