Abstract:This paper aims to examine the factors affecting the postadoption of RFID technology as part of omnichannel strategies in the retail industry. In addition, it evaluates how this innovation contributed to the improvement of the quality of corporate financial information. We employed an exploratory multiple-case study design based on qualitative research, by using semi-structured interviews, and public financial and sustainability reports as sources of evidence. The data collection and analysis were performed in… Show more
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