Older People Becoming Successful ICT Learners Over Time: Challenges and Strategies Through an Ethnographical Lens

Sayago, Sergio; Forbes, Paula; Blat, Josep

doi:10.1080/03601277.2012.703583

Cited by 49 publications

(76 citation statements)

References 12 publications

(10 reference statements)

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“…This does not, of course, mean that innovative approaches should not be offered to older carers; more that emphasis needs to be on offering choice and being sensitive to changing contexts of care (Dickinson & Hill 2007, Scottish Government 2011b, Sayago et al 2013.…”

Section: Discussionmentioning

confidence: 99%

“…Olsen et al 2011, Barnard et al 2013, Yagil et al 2013. Nevertheless, for many older people, ICTs (such as mobile phones, Internet banking and emails) are gradually becoming part of everyday life and, in the future, are likely to extend further into management of health and well-being (Dickinson & Hill 2007, Sayago et al 2013. Within the context of respite care, understanding how ICTs might best support information-sharing between carers, older people and respite staff is, therefore, potentially important.…”

Section: Introductionmentioning

confidence: 99%

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Information-sharing with respite care services for older adults: a qualitative exploration of carers' experiences

McSwiggan

Marston

Campbell

et al. 2017

Health Soc Care Community

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Respite services play an important role in supporting older adults and their carers. When an older person is unable to fully represent themselves, provision of respite care relies on effective information-sharing between carers and respite staff. This study aimed to explore, from carers' perspectives, the scope, quality and fit of information-sharing between carers, older people and respite services. An explorative, cross-sectional qualitative study involving a purposive sample of 24 carers, recruited via carer support groups and community groups in voluntary organisations, was undertaken in North East Scotland. Data were collected from August 2013 to September 2014, with participants taking part in a focus group or individual interview. Data were analysed systematically using the Framework Approach. The multiple accounts elicited from carers identified how barriers and facilitators to information-sharing with respite services changed over time across three temporal phases: 'Reaching a point', 'Trying it out' and 'Settled in'. Proactive information-sharing about accessibility and eligibility for respite care, and assessment of carers' needs in their own right, were initially important; as carers and older people moved on to try services out, time and space to develop mutual understandings and negotiate care arrangements came to the fore; then, once shared expectations had been established, carers' chief concerns were around continuity of care and maintaining good interpersonal relationships. The three temporal phases also impacted on which modes of information-sharing were available to, and worked best for, carers as well as on carers' perceptions of how information and communication technologies should be utilised. This study highlights the need for respite staff to take proactive, flexible approaches to working with carers and to make ongoing efforts to engage with carers, and older people, throughout the months and years of them utilising respite services. Information and communication technologies have potential to enhance information-sharing but traditional approaches will remain important.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Information-sharing with respite care services for older adults: a qualitative exploration of carers' experiences

McSwiggan

Marston

Campbell

et al. 2017

Health Soc Care Community

View full text Add to dashboard Cite

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“…Perceived benefit is a strong motivator for technology adoption at older ages [24], so a failure to understand social media’s potential benefits may inhibit its uptake [22, 25]. Social media are often considered a lesser form of interaction than more traditional communication forms [22, 26], so older adults may opt to engage in richer media, such as a telephone, to communicate with others.…”

Section: Older Adults and Social Mediamentioning

confidence: 99%

“…One ethnographic study of the learning strategies used to master technologies such as word processing and email found that older learners prefer learning collaboratively and informally. They also place a priority on taking their own notes over reading books or magazines, perhaps to compensate for perceived challenges such as age-related declines in fluid intelligence and memory [24]. Older adults also tend to orient their learning activities toward addressing real-life needs [24], underscoring the importance of perceived benefit in technology use.…”

Section: Older Adults and Social Mediamentioning

confidence: 99%

Concepts, Terms, and Mental Models: Everyday Challenges to Older Adult Social Media Adoption

Quinn

Smith-Ray

Boulter

2016

Lecture Notes in Computer Science

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“…The studies targeting cognition models of technology use have provided different evidence for the influence of time on the relationship between ease of use and behavioural control where the influence can be expected to remain stable over time (e.g. Sayago et al, 2013). Perceived ease of use is related to familiarity and attitudes in this case, which results from the accumulation of expertise and the routines of using technology (Sun and Jeyaraj, 2013).…”

Section: Time Influence On Technology Perceptionsmentioning

confidence: 99%

Evolution of technology perceptions over time

Immonen

Sintonen

2015

Information Technology &Amp; People

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Evolution of technology perceptions over time Mika Immonen Sanna Sintonen Article information:To cite this document: Mika Users who downloaded this article also downloaded: (2015),"Information disclosure of social media users: Does control over personal information, user awareness and security notices matter?", Information Technology & People, Vol. 28 Iss 3 pp. 426-441 http://dx.(2015),"Enacting technology: Accounting for the interplay between mHealth solutions and existing paper-based data reporting practices", Information Technology & People, Vol. 28 Iss 3 pp. 442-465 http://dx.If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -As the information society further develops, electronic services are created and physical distribution networks become sparse, it is important to analyse the determinants that inhibit or facilitate the ability to use these services. By focusing on the perceived behavioural control of computers, the purpose of this paper is to analyse how perceived physical restrictions, computer anxiety and ease of use influence the perceptions of control. Design/methodology/approach -The authors examined older consumers (aged 60-79) in two cross-sectional studies conducted through mail surveys in 2004 and 2012. Randomized samples (n ¼ 1,000 in 2004 and n ¼ 3,000 in 2012) were drawn from the Finnish Population Register. The empirical research utilized structural equation modelling through multi-group analysis to explore the differences in the interrelationships between physical restrictions, computer anxiety, perceived ease of use and perceived behavioural control. Findings -The results indicate that perceived behavioural control is directly influenced by ease of use and indirectly influenced by physical restrictions and computer anxiety. The eight-year time gap moderated only the relationship between physical restrictions and ease of use. Development seems to have been favourable, and device-related restrictions do not decrease ease of use as much as previously reported. Originality/value -The present study starts a new discussion on how time moderates the relationship of technology perceptions in behavioural models that have been used to predict behavioural intent.

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Older People Becoming Successful ICT Learners Over Time: Challenges and Strategies Through an Ethnographical Lens

Abstract: Older people becoming successful ICT learners over time: challenges and strategies through an ethnographical lens.

Cited by 49 publications

References 12 publications

Information-sharing with respite care services for older adults: a qualitative exploration of carers' experiences

Information-sharing with respite care services for older adults: a qualitative exploration of carers' experiences

Concepts, Terms, and Mental Models: Everyday Challenges to Older Adult Social Media Adoption

Evolution of technology perceptions over time

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