Older Adults on Electronic Commerce: A Literature Review

Zhang, Feixiang; Soto, Carolina

doi:10.5430/ijba.v9n3p10

Cited by 2 publications

(2 citation statements)

References 9 publications

(13 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The major components of TAM consist of external variables, perceived usefulness, perceived ease of use, attitude, behavioral intention, and actual use [35,36]. External variables would refer to factors such as cost and fraud [37], which have been discussed above. Those who have access to a smartphone might perceive greater ease of use and usefulness of health technologies [38]; and consequently, as being found in our study, having access to a smartphone was positively related to the interest of using wearable health devices and joining in an online health community.…”

Section: Discussionmentioning

confidence: 99%

Mobile and Connected Health Technology Needs for Older Adults Aging in Place: Cross-Sectional Survey Study

Wang

Coleman

et al. 2019

JMIR Aging

View full text Add to dashboard Cite

Background An increasing number of mobile and wearable devices are available in the market. However, the extent to which these devices can be used to assist older adults to age in place remains unclear. Objective This study aimed to assess older adults’ perceptions of using mobile and connected health technologies. Methods Using a cross-sectional design, a total of 51 participants were recruited from a senior community center. Demographics and usage of mobile or wearable devices and online health communities were collected using a survey questionnaire. Descriptive statistics assessed usage of devices and online health communities. The Fisher exact test was used to examine the relationship between technology usage and having access to a smartphone. Results The sample was primarily comprised non-Hispanic white (35/51, 69%), educated (39/51, 76% any college), and female (36/51, 71%) participants, with an average age of 70 (SD 8) years. All participants were insured and nearly all lived at home (49/51, 94%). A total of 86% (44/51) of the participants had heard of wearable health devices, but only 18 out of 51 (35%) had ever used them. Over 80% (42/51) expressed interest in using such devices and were interested in tracking exercise and physical activity (46/51, 90%), sleep (38/51, 75%), blood pressure (34/51, 67%), diet (31/51, 61%), blood sugar (28/51, 55%), weight (26/51, 51%), and fall risk (23/51, 45%). The greatest concerns about using wearable devices were cost (31/51, 61%), safety (14/51, 28%), and privacy (13/51, 26%); one-fourth (12/51) reported having no concerns. They were mostly interested in sharing data from mobile and connected devices with their health care providers followed by family, online communities, friends, and no one. About 41% (21/51) of the older adults surveyed reported having ever heard of an online health community, and roughly 40% (20/51) of the participants reported being interested in joining such a community. Most participants reported having access to a smartphone (38/51, 74%), and those with such access were significantly more likely to show interest in using a wearable health device ( P <.001) and joining an online health community ( P =.05). Conclusions Our findings suggest that, although few older adults are currently using mobile and wearable devices and connected health technologies for managing health, they are open to this idea and are mostly interested in sharing such data with their health care providers. Further studies are warranted to explore strategies to balance the data sharing preference of older adults and how to best integrate mobile and wearable device data with clinical workflow for health care providers to promote healthy aging in place.

show abstract

Section: Discussionmentioning

confidence: 99%

Mobile and Connected Health Technology Needs for Older Adults Aging in Place: Cross-Sectional Survey Study

Wang

Coleman

et al. 2019

JMIR Aging

View full text Add to dashboard Cite

show abstract

“…The adoption of mobile banking and related services in developing economies has been studied [19] over the past years in countries such as: South Africa (MTN money, Wizzit), Kenya (mPESA), India (Eko) and in continents such as Asia (SmartMoney and G-Cash) [26][27][28][29][30]. However, studies about the elderly behaviour on mobile banking and commerce are rare [2,31], a few studies have examined ease of use and extrinsic and intrinsic motivations for the elderly's usage of mobile applications [32]. Convenience and efficiency are top mobile banking benefits [26] cited in the literature.…”

Section: Mobile Commerce and Bankingmentioning

confidence: 99%

Enablers and Barriers for Mobile Commerce and Banking Services Among the Elderly in Developing Countries: A Systematic Review

Msweli

Mawela

2020

Lecture Notes in Computer Science

View full text Add to dashboard Cite

The rollout of mobile banking has taken over the traditional banking space in both developed and developing countries. Banking institutions are continuously seeking innovative digital solutions to stay ahead of competitors and be the first preference to consumers. Scholars have also shown some interest in investigating mobile commerce and banking implementation and adoption. However, research studies focusing on the elderly and mobile banking are scant. This paper seeks to understand the current state of knowledge regarding the enablers and barriers of mobile banking and commerce among the elderly by providing a systematic review of the existing literature on the phenomenon.The literature review showed that there is minimal research to date that has been conducted on this topic of interest. Consequently, issues of investigating enablers and barriers of mobile banking among the elderly have been fairly neglected. The main barriers noted in the literature include: security concerns, trust and privacy, a lack of personalization and limited technical knowledge of the elderly. Significant enablers that may be considered are: perceived ease of use of mobile banking applications, perceived value, convenience and consumer attitudes. Future directions for research and practice on mobile banking for the elderly are suggested.

show abstract

Older Adults on Electronic Commerce: A Literature Review

Cited by 2 publications

References 9 publications

Mobile and Connected Health Technology Needs for Older Adults Aging in Place: Cross-Sectional Survey Study

Mobile and Connected Health Technology Needs for Older Adults Aging in Place: Cross-Sectional Survey Study

Enablers and Barriers for Mobile Commerce and Banking Services Among the Elderly in Developing Countries: A Systematic Review

Contact Info

Product

Resources

About