“…The National Curriculum Statement (NCS), and recently, the newly introduced Curriculum Assessment and Policy Statement (CAPS), visualise educators who are qualified, competent, dedicated, caring, and have the ability to fulfil the various roles, which included being mediators of learning, interpreters and designers of learning programmes and materials, leaders, administrators and manager, scholars, researchers and lifelong learners, community members, citizens and pastors, assessors and subject specialists (Parker;2011: 2). These are the seven most important roles set by the Department of Education (DoE); these endeavours cannot be met if the DoE does not focus on its employees in the system that are regarded as the key to effect improvement of the quality in schools.…”