Decentralized computer‐based information systems have the potential to support a wider range of organizational forms than centralized systems. For organizations contemplating the introduction of new information technology into their offices, distributed systems appear to be the most effective choice on the basis of flexibility, expandability, cost, organizational and quality of working life criteria. With appropriate user participation and training programmes, networking can improve communications within and between functions and facilitate user access to an integrated data‐base in text, graphics, image, data and voice (eventually) mode. But, there is a sting in the tail of decentralized computing systems … surveillance over users.