Observing Communication with Machines

Spence, Patric R.; Westerman, David; Luo, Zhenyang

doi:10.4135/9781529782783.n27

The Sage Handbook of Human–Machine Communication 2023

DOI: 10.4135/9781529782783.n27

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Observing Communication with Machines

Patric R. Spence¹,

David Westerman²,

Zhenyang Luo³

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2024

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Examining perceptions and outcomes of AI versus human course assistant discussions in the online classroom

Spence,

Kaufmann,

Lachlan

et al. 2024

Communication Education

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Examining perceptions and outcomes of AI versus human course assistant discussions in the online classroom

Spence,

Kaufmann,

Lachlan

et al. 2024

Communication Education

View full text Add to dashboard Cite

What’s In a Name and/or A Frame? Ontological Framing and Naming of Social Actors and Social Responses

Westerman,

Vosburg,

Liu

et al. 2024

HMC

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Artificial intelligence (AI) is fundamentally a communication field. Thus, the study of how AI interacts with us is likely to be heavily driven by communication. The current study examined two things that may impact people’s perceptions of socialness of a social actor: one nonverbal (ontological frame) and one verbal (providing a name) with a 2 (human vs. robot) x 2 (named or not) experiment. Participants saw one of four videos of a study “host” crossing these conditions and responded to various perceptual measures about the socialness and task ability of that host. Overall, data were consistent with hypotheses that whether the social actor was a robot or a human impacted each perception tested, but whether the social actor named themself or not had no effect on any of them, contrary to hypotheses. These results are then discussed, as are directions for future research.

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Observing Communication with Machines

Cited by 2 publications

References 0 publications

Examining perceptions and outcomes of AI versus human course assistant discussions in the online classroom

Examining perceptions and outcomes of AI versus human course assistant discussions in the online classroom

What’s In a Name and/or A Frame? Ontological Framing and Naming of Social Actors and Social Responses

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