2022
DOI: 10.1177/09728201221139948
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Nykaa: A Keen Contest in Beauty Products Retailing

Abstract: In 2019, Nykaa was recognized as India’s undisputed beauty product sales queen. Since its inception in 2012 as a niche e-commerce website, Nykaa has evolved rapidly. By 2019, Nykaa opened its 50th retail store, with plans for another 150; it had expanded into new customer segments (salon owners and men) and forged new partnerships (e.g. with Bollywood celebrities). In a manner reminiscent of a judo player, Nykaa had outmanoeuvred much larger sellers, such as Amazon, and was close to a one-billion-dollar valuat… Show more

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“…Technology Adoption. The reason behind this is to keep it broad so as to let the SME owners and Top RFID (Alomari, 2022;Bruno-Valdivia et al, 2022;Konecka & Maryniak, 2020;Morenza-Cinos et al, 2019) E-Business/E-Commerce (Battisti & Brem, 2021;Bhatti et al, 2022;Krishna & Arora, 2022;Li & Ai, 2021;Mkansi, 2022) CRM (Chatterjee et al, 2022;Giovannetti et al, 2022;Hendler et al, 2022;Perez-Vega et al, 2022;Yadav, 2022) E-Payment (Hasbolah et al, 2023;Malaquias & Malaquias, 2022;Rahadi et al, 2022;Talib & Salman, 2022;Tripković & Simić, 2023) Loyalty Card (Abdul et al, 2021;Fearne et al, 2022;Jamshidi & Kuanova, 2022;Lee, 2021;Mitchell, 2021;Ortt & Schoormans, 2004;Wait, 2022) Inventory Management System (Alshamaila et al, 2013;Cordery et al, 2011;S. Jain & Gandhi, 2021;Jayaram, 2017;Mao, 2021;Sillah, 2015) SECOND SCHOOL OF THOUGHT…”
Section: Literature Reviewmentioning
confidence: 99%
“…Technology Adoption. The reason behind this is to keep it broad so as to let the SME owners and Top RFID (Alomari, 2022;Bruno-Valdivia et al, 2022;Konecka & Maryniak, 2020;Morenza-Cinos et al, 2019) E-Business/E-Commerce (Battisti & Brem, 2021;Bhatti et al, 2022;Krishna & Arora, 2022;Li & Ai, 2021;Mkansi, 2022) CRM (Chatterjee et al, 2022;Giovannetti et al, 2022;Hendler et al, 2022;Perez-Vega et al, 2022;Yadav, 2022) E-Payment (Hasbolah et al, 2023;Malaquias & Malaquias, 2022;Rahadi et al, 2022;Talib & Salman, 2022;Tripković & Simić, 2023) Loyalty Card (Abdul et al, 2021;Fearne et al, 2022;Jamshidi & Kuanova, 2022;Lee, 2021;Mitchell, 2021;Ortt & Schoormans, 2004;Wait, 2022) Inventory Management System (Alshamaila et al, 2013;Cordery et al, 2011;S. Jain & Gandhi, 2021;Jayaram, 2017;Mao, 2021;Sillah, 2015) SECOND SCHOOL OF THOUGHT…”
Section: Literature Reviewmentioning
confidence: 99%