Nurturing innovative culture in a healthcare organisation – Lessons from a Swedish case study

Abstract

PurposeHealthcare organisations are often described as less innovative than other organisations, since organisational culture works against innovations. In this paper, the authors ask whether it has to be that way or whether is possible to nurture an innovative culture in a healthcare organisation. The aim of this paper is to describe and analyse nurturing an innovative culture within a healthcare organisation and how culture can support innovations in such a healthcare organisation.Design/methodology/approachBased on a qualitative case study of a healthcare unit that changed, within a few years, from having no innovations to repeatedly generating innovations, the authors describe important aspects of how innovative culture can be nurtured in healthcare. Data were analysed using inductive and deductive analysis steps.FindingsThe study shows that it is possible to nurture an innovative culture in a healthcare organisation. Relationships and competences beyond healthcare, empowering structures and signalling the importance of innovation work with resources all proved to be important. All are aspects that a manager can influence. In this case, the manager's role in nurturing innovative culture was very important.Practical implicationsThis study highlights that an innovative culture can be nurtured in healthcare organisations and that managers can play a key role in such a process.Originality/valueThe paper describes and analyses an innovative culture in a healthcare unit and identifies important conditions and strategies for nurturing innovative culture in healthcare organisations.

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“…For example, entrepreneurs allow employees to be free to work; giving employees the freedom to try and make errors. No strict rules set to allow employees to participate in creating innovations to occur in a sustainable organization (Andersson et. al., 2023).…”

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“…Another area may be interior esthetics (Rashdan, Ashour, 2022). Design thinking is also commonly used to overcome cultural resistance to innovation in healthcare (Andersson et al, 2023).…”

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