2014
DOI: 10.1016/j.ecns.2014.04.005
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Nursing Graduates' Ability to Address Incivility: Kirkpatrick's Level-3 Evaluation

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Cited by 33 publications
(23 citation statements)
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“…Several strategies suggested by the respondents to create civility may be captured by implementing comprehensive and continuous ''civility'' instruction throughout the nursing curriculum. 15,33,34 Students in this study identified effective communication as an important strategy to improve the quality of studentfaculty relationships and to enhance civility. Students at the beginning of their nursing education need to know what is expected of them regarding professional behavior and what they can expect from others.…”
Section: Discussionmentioning
confidence: 90%
“…Several strategies suggested by the respondents to create civility may be captured by implementing comprehensive and continuous ''civility'' instruction throughout the nursing curriculum. 15,33,34 Students in this study identified effective communication as an important strategy to improve the quality of studentfaculty relationships and to enhance civility. Students at the beginning of their nursing education need to know what is expected of them regarding professional behavior and what they can expect from others.…”
Section: Discussionmentioning
confidence: 90%
“…, Clark et al . ). Taken as a group, these studies suggest that an educational intervention may be helpful in improving aspects of nurses’ work environment through strategic culture change.…”
Section: Discussionmentioning
confidence: 97%
“…, Clark et al . ). For those who stay and endure HV, both post‐traumatic stress disorder and burnout have been reported (Allen et al .…”
Section: Introductionmentioning
confidence: 97%
“…A similar two-part study was done by Clark, Ahten and Macy [76,77], in an academic setting with leadership students. In the first part of the study, students were exposed to assigned readings, a live reenactment of uncivil interactions portrayed by actors, a faculty-led lecture on incivility, and the use of cognitive rehearsal.…”
Section: Effective Communication and Conflict Management Strategiesmentioning
confidence: 99%
“…Students observed the live demonstration, attended debriefing sessions, and provided written feedback on how effective the communication strategies were in reducing the uncivil interactions. A follow-up study was done 10 months later in a practice setting with these same leadership students once they graduated and were fully licensed [77]. The new nurses were asked to detail how they transferred the information learned about incivility from their leadership course to their workplace.…”
Section: Effective Communication and Conflict Management Strategiesmentioning
confidence: 99%