2011
DOI: 10.1377/hlthaff.2010.0100
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Nurses’ Widespread Job Dissatisfaction, Burnout, And Frustration With Health Benefits Signal Problems For Patient Care

Abstract: Job dissatisfaction among nurses contributes to costly labor disputes, turnover, and risk to patients. Examining survey data from 95,499 nurses, we found much higher job dissatisfaction and burnout among nurses who were directly caring for patients in hospitals and nursing homes than among nurses working in other jobs or settings, such as the pharmaceutical industry. Strikingly, nurses are particularly dissatisfied with their health benefits, which highlights the need for a benefits review to make nurses’ bene… Show more

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Cited by 612 publications
(496 citation statements)
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“…A study carried out by McHugh on a sample of 95,000 nurses [30] showed that the problem of high burnout and low job satisfaction was recorded in the case of the majority of personnel working at hospitals and nursing homes. Employees negatively assessed mainly such factors as the lack of opportunities for promotion and professional development, financial issues and welfare allowances [30].…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…A study carried out by McHugh on a sample of 95,000 nurses [30] showed that the problem of high burnout and low job satisfaction was recorded in the case of the majority of personnel working at hospitals and nursing homes. Employees negatively assessed mainly such factors as the lack of opportunities for promotion and professional development, financial issues and welfare allowances [30].…”
Section: Discussionmentioning
confidence: 99%
“…Employees negatively assessed mainly such factors as the lack of opportunities for promotion and professional development, financial issues and welfare allowances [30]. The problem of low job satisfaction does not apply to nurses working in other places, like the pharmaceutical industry.…”
Section: Discussionmentioning
confidence: 99%
“…Improving nurses' working conditions may improve both nurses' and patients' satisfaction as well as the quality of care. 5 Workplace hostility exhibited in the workplace leads to decreased staff morale, employee dissatisfaction, decreased staff retention, decreased feelings of empowerment, and, ultimately, loss of professional obligation and commitment towards patients. Workplace hostility has been perceived as behavior that is either thoughtless and unintentional or persistent and deliberate.…”
Section: Issn: 2320-5407mentioning
confidence: 99%
“…[28,29] Importantly, the literature shows a tight link between patient satisfaction, and the satisfaction of medical staff. [30][31][32] We have developed a psycho-educational interview to specifically address this issue in the perinatal period.…”
Section: Stressmentioning
confidence: 99%