2020
DOI: 10.1177/0030222820959933
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Nurses’ Communication With the Families of Patients at the End-of-Life

Abstract: Background Effective communication is important in providing quality care to families at the end-of-life. In the end-of-life situations, the nurses’ views on how to communicate with the family are not well understood. Aim This study was conducted to explore the nurses' experiences of their communication with families of patients at the end-of-life situations. Methods The authors used standards for reporting qualitative research. The data were analyzed by conventional content analysis. Semi-structured interview… Show more

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Cited by 3 publications
(3 citation statements)
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“…Many of the nurses who stated that communication is both necessary and affects the nursing relationship also said that they could not establish therapeutic communication and that they only used communication to give information. It is known that nurses cannot adequately communicate with patients and many of them have problems communicating with patients and take the wrong approach (26). Accordingly, it can be said that the nurses participating in the study are aware of the importance of communication as it affects the nursing relationship, but they do not know how to communicate.…”
Section: Factors Affecting the Nursing Relationshipmentioning
confidence: 99%
“…Many of the nurses who stated that communication is both necessary and affects the nursing relationship also said that they could not establish therapeutic communication and that they only used communication to give information. It is known that nurses cannot adequately communicate with patients and many of them have problems communicating with patients and take the wrong approach (26). Accordingly, it can be said that the nurses participating in the study are aware of the importance of communication as it affects the nursing relationship, but they do not know how to communicate.…”
Section: Factors Affecting the Nursing Relationshipmentioning
confidence: 99%
“…Better communication among nurses, doctors, and families was the most frequent remark to build a supportive environment for end of life communication (14). Fifth, nurses' professional and ethical sensitivity in dealing with patients' families at the end of life are needed to enhance effective communication in providing quality care to families (10).…”
Section: Letter To Editor Open Accessmentioning
confidence: 99%
“…Such challenges create frustrations and feelings of unpreparedness among the nurses and feel constrained. Nurses also described fatigue, staff shortages, or work pressures as justifying their critical behaviours in confronting the families (10). These challenges suggest several opportunities for nursing practice.…”
mentioning
confidence: 99%