Nurses' caring and empathy in Jordanian psychiatric hospitals: A national survey

Abstract

Nurses working in psychiatric hospitals need to acquire the skills of therapeutic communication and empathy, and have higher levels of caring. The present study aims to investigate the level of caring and empathy among nurses working in psychiatric hospitals. A cross-sectional survey was utilized to collect data from 205 nurses recruited from three psychiatric hospitals in Jordan. The Background Information Questionnaire, Modified Caring Dimensions Inventory, and Toronto Empathy Questionnaire were administered to the recruited participants. The findings revealed that the sampled nurses had a high level of caring and empathy. Significant correlations were found between caring and having a specialized training in mental health nursing, and having organizational and managerial support. However, no significant correlations were found between empathy and participants' characteristics. Specialized training in mental health nursing, having organizational and managerial support, and empathy were found predictors for caring.

The role of empathy and emotional intelligence in nurses’ communication attitudes using regression models and fuzzy‐set qualitative comparative analysis models

“…Most of our results, however, are quite new considering the perspective of the analysis and seem to support previous results that empathy and EI influence the ability to empathise and communicate effectively (Hurley, ; Ioannidou & Konstantikaki, ; Alhadidi et al., ). According to our results and the existing literature, EI is related to communication skills (Shanta & Connolly, ) and empathy (McQueen, ; Stayt, ).…”

“…In general, according to the literature, empathy and EI strengthen effective communication skills (Alhadidi, Abdalrahim, & Al-Hussami, 2016;Hurley, 2008). Clearly, communication skills, EI and empathy are critical to providing high-quality nursing care and understanding What does this paper contribute to the wider global clinical community?…”

“…Moreover, nurses recognise emotional labour as an integral part of their role and daily routine, and nurses value interpersonal aspects of the caring relationship highly (Mackintosh, ). In general, according to the literature, empathy and EI strengthen effective communication skills (Alhadidi, Abdalrahim, & Al‐Hussami, ; Hurley, ). Clearly, communication skills, EI and empathy are critical to providing high‐quality nursing care and understanding patients from a holistic perspective (Kahraman & Hiçdurmaz, ).…”

Psychiatric nurse’s empathy, burnout and its relation with professional Quality of life

“…- Tanta Scientific Nursing Journal Tanta Scientific Nursing Journal for others in need) and Personal Distress (PD; self-oriented, negative arousal in response to others" distress). (7) The present study revealed that most of the to meet their needs related to hygienic care , feeding and giving medication (20) .…”

Characteristics of Psychiatric Hospital Work Environment Found Attractive by Professional Nurse Administrators in Japan

“…Nurses working in psychiatric hospitals need to acquire skills of therapeutic communication and empathy, and have higher levels of caring [19]. The closure of many psychiatric institutions and their substitution with community-based settings, signified that health professionals should perform a variety of new duties, exhibit new skills and develop new perceptions about their work.…”