“…Utility reactions comprised 16%. This research indicates that the following aspects are important determinants of managers' PM reactions: type of feedback (e.g., Erdemli, Sümer, & Bilgiç, 2007;Mabey, 2001;Redman & Mathews, 1995), rating approach (FDRS, Schleicher et al, 2009; graphic rating scales, Dale et al, 2013), general comfort with PM processes or the system (Villanova, Bernardin, Dahmus, & Sims, 1993), previous PM experience (Brutus, Fletcher, & Baldry, 2009;Smith et al, 2000), and personality and leadership qualities of the manager (Waldman & Atwater, 2001;Wexley & Youtz, 1985).…”