"Nothing Comes Before Profit"

Chivukula, Shruthi Sai; Watkins, Chris Rhys; McKay, Lucca; Gray, Colin M.

doi:10.1145/3290607.3312863

Cited by 19 publications

(7 citation statements)

References 10 publications

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“…Many dark patterns constitute manipulative and deceptive practices that past work has shown users are increasingly becoming aware of [36]. Our current data set of dark patterns, comprising of screenshots and text segments, can be used to build countermeasures to help users make more informed decisions even in the presence of dark patterns.…”

Section: Dark Patterns and Implications For Consumersmentioning

confidence: 99%

Dark Patterns at Scale

Mathur

Acar

Friedman

et al. 2019

Proc. ACM Hum.-Comput. Interact.

284

101

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Dark patterns are user interface design choices that benefit an online service by coercing, steering, or deceiving users into making unintended and potentially harmful decisions. We present automated techniques that enable experts to identify dark patterns on a large set of websites. Using these techniques, we study shopping websites, which often use dark patterns to influence users into making more purchases or disclosing more information than they would otherwise. Analyzing ∼53K product pages from ∼11K shopping websites, we discover 1,818 dark pattern instances, together representing 15 types and 7 broader categories. We examine these dark patterns for deceptive practices, and find 183 websites that engage in such practices. We also uncover 22 third-party entities that offer dark patterns as a turnkey solution. Finally, we develop a taxonomy of dark pattern characteristics that describes the underlying influence of the dark patterns and their potential harm on user decision-making. Based on our findings, we make recommendations for stakeholders including researchers and regulators to study, mitigate, and minimize the use of these patterns.

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Section: Dark Patterns and Implications For Consumersmentioning

confidence: 99%

Dark Patterns at Scale

Mathur

Acar

Friedman

et al. 2019

Proc. ACM Hum.-Comput. Interact.

284

101

View full text Add to dashboard Cite

show abstract

“…Comes Before Profit": Asshole Design In the Wild, Chivukula, et al, 2019: It produces exceedingly settling evidence of how online conversations on social media indicate an intricate level of interest in discussing ethics and its complexities. The posts mainly focus on expressing discomfort and frustration faced by the users while using the reported services [5].…”

Section: "Nothingmentioning

confidence: 99%

“…A non-exhaustive list of previous works hints towards the awareness among the users and their discussions in response to being exposed to 'manipulative malpractices' while using their everyday goto applications, both web and mobile [19,1,21,22,5,4]. Another set of recognized works portrays the disarray felt by practitioners with varying experience ranges with what their sense of responsibility holds concerning the leverages of their designs, for they are answerable to their workplace hierarchy with administration and marketing in the picture, alongside their sense of self due to personal ethical standpoints [6,11,14,8,12,3].…”

Section: Introductionmentioning

confidence: 99%

Who is responsible for the prolonged use of dark patterns?

Singh¹,

Yadav²,

Singh³

2023

SCRS Proceedings of International Conference of Undergraduate Students

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With the rapid attention drawn towards the importance of trustable digital user experience and user interface (UI/ UX), there has been intensifying interest in the HCI academic research community towards interpreting the current ethical attitude in the commonly encountered designs of today. The prosaic research topics build upon practical advancements of concepts like value-sensitive design (VSD), practitioner perspective on ethics in practice, and the user/ audience opinion on what they see while working on their day-to-day tasks. However, one of the most prominent predicaments that the authors feel remain unconcluded is who is to be held accountable for the final ethical awareness among the mass public. Hence, to work around the blurring lines of culpability, the authors try to unravel the extent to which different people involved in the entire system are accountable for each reaction invoked throughout the journey, right from ideation to the end-user experience.

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“…Teachers and practitioners of user-centered design commonly share examples of poor interfaces as teaching resources. There are hashtags (e.g., #uxfail) on social media, posts on Reddit (Chivukula, Watkins, McKay, & Gray, 2019) and students often share the examples they encounter. However, these discussions are largely confined to specialized channels or educational settings.…”

Section: Everyone: Encouraging More Complainingmentioning

confidence: 99%

Everyone everywhere: A distributed and embedded paradigm for usability

Twidale

Nichols

Lueg

2021

Asso for Info Science & Tech

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We present a new paradigm to address the persistence of difficulties that people have in accessing and using information. Our idea consists of two main aspects: engaging wider society with usability and distributing the topic across disciplines. We claim that bad usability is a social justice issue. Primarily, we propose that usability should become the subject of widespread activism across society, enabling more people to realize that their usability problems are not due to inadequacies in themselves but in current designs. People should be encouraged and enabled to complain about their experiences with an expectation of improvements. We also propose that the current restriction of this topic to certain disciplinary units is overly narrow and that instead there should be radical embedding of usability concepts across many different fields and settings. We believe that the usability of information systems is core to information science and that information scientists should resume their historic role as heralds and pioneers of human-computer interaction.

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"Nothing Comes Before Profit"

Cited by 19 publications

References 10 publications

Dark Patterns at Scale

Dark Patterns at Scale

Who is responsible for the prolonged use of dark patterns?

Everyone everywhere: A distributed and embedded paradigm for usability

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