Norman, D. (2007).<i>The Design of Future Things</i>

Jun, Esther; Liao, Huafei; Savoy, April; Zeng, Liang; Salvendy, Gavriel

doi:10.1080/10447310802162563

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2024

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“…Empathetic and emotive user interface designs can foster improved user-system interactions [1]. Such interactions are particularly important in specific contexts such as gaming, online sales and healthcare.…”

Section: Introductionmentioning

confidence: 99%

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Empathetic and Emotive Design Heuristics

Borycki,

Kletke,

le Nobel

et al. 2024

Studies in Health Technology and Informatics

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The design of user interfaces and systems that promote positive emotional interaction and reaction from end users is becoming a critical area in the design of applications and systems for use by the general population. In this paper we describe our work in the creation of a set of empathetic design heuristics that were developed from examination of the literature in this area within the context of healthcare user interface design. The heuristics and their potential application are explored.

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Section: Introductionmentioning

confidence: 99%

“…Empathetic and emotive designs promote emotions or feelings that are positive and pleasurable [1]. Although the construct of empathy is multidimensional and difficult to measure, there are ways to focus design, communication, and training on empathy [2].…”

Section: Introductionmentioning

confidence: 99%