Abstract:This study applied a two-stage data envelopment analysis (DEA) model with variable return to scale (VRS) to assess the impact of intermediate outputs on the technical efficiency of nonprofit public libraries (NPLs) in the United States (US) with respect to attaining service and program outcomes. The findings revealed that 46% of the NPLs were technically efficiency with respect to attaining the intermediate outputs at stage one. At stage two, 7% of the libraries were efficient with respect to attaining their s… Show more
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