Non-Verbal behaviors analysis of healthcare professionals engaged with a Virtual-Patient

Zagdoun, Jean; Chaby, Laurence; Benamara, Amine; Gallegos, Marìa-josé Urbiolla; Chétouani, Mohamed

doi:10.1145/3461615.3485442

Cited by 1 publication

(1 citation statement)

References 28 publications

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“…The facial Action Units (AUs) are automatically extracted by OpenFace (Baltrusaitis et al, 2018) while the features related to selftouching on the head, proxemics and body openness are computed from the Body and Hand pose estimation using OpenPose (Cao et al, 2021). This set of non-verbal cues is then transformed into symbols and evaluated throughout the interaction (for more details see Zagdoun et al, 2021) to obtain explainable measures that could be indicators of openness to others, warmth, or empathy (e.g., duration of the clinician's smiles, physical proximity or body opening during the interaction, see Mast and Hall (2017)) or discomfort or stress exhibited by the clinician (e.g., number of times the clinician touches their head, see Harrigan (1985). For the feedback, the symbols are contextualized by considering the behaviors of the virtual patient in order to assess the consistency of the clinician's behaviors (e.g., smiling when approaching the patient, do not appear nervous with overgesturing or excessive self-touching).…”

Section: Virtualz-a Vp Tool For Training Clinician To Communicate Wit...mentioning

confidence: 99%

Embodied Virtual Patients as a Simulation-Based Framework for Training Clinician-Patient Communication Skills: An Overview of Their Use in Psychiatric and Geriatric Care

Chaby¹,

Benamara²,

Pino³

et al. 2022

Front. Virtual Real.

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Clinician-patient communication is essential to successful care and treatment. However, health training programs do not provide sufficient clinical exposure to practice communication skills that are pivotal when interacting with patients exhibiting mental health or age-related disorders. Recently, virtual reality has been used to develop simulation and training tools, in particular through embodied virtual patients (VP) offering the opportunity to engage in face-to-face human-like interactions. In this article, we overview recent developments in the literature on the use of VP-simulation tools for training communicative skills in psychiatry and geriatrics, fields in which patients have challenging social communication difficulties. We begin by highlighting the importance of verbal and non-verbal communication, arguing that clinical interactions are an interpersonal process where the patient’s and the clinician’s behavior mutually shape each other and are central to the therapeutic alliance. We also highlight the different simulation tools available to train healthcare professionals to interact with patients. Then, after clarifying what communication with a VP is about, we propose an overview of the most significant VP applications to highlight: 1) in what context and for what purpose VP simulation tools are used in psychiatry (e.g. depression, suicide risk, PTSD) and geriatrics (e.g., care needs, dementia), 2) how VP are conceptualized, 3) how trainee behaviors are assessed. We complete this overview with the presentation of VirtuAlz, our tool designed to train health care professionals in the social skills required to interact with patients with dementia. Finally, we propose recommendations, best practices and uses for the design, conduct and evaluation of VP training sessions.

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Section: Virtualz-a Vp Tool For Training Clinician To Communicate Wit...mentioning

confidence: 99%

Embodied Virtual Patients as a Simulation-Based Framework for Training Clinician-Patient Communication Skills: An Overview of Their Use in Psychiatric and Geriatric Care

Chaby¹,

Benamara²,

Pino³

et al. 2022

Front. Virtual Real.

Self Cite

View full text Add to dashboard Cite

show abstract

Non-Verbal behaviors analysis of healthcare professionals engaged with a Virtual-Patient

Cited by 1 publication

References 28 publications

Embodied Virtual Patients as a Simulation-Based Framework for Training Clinician-Patient Communication Skills: An Overview of Their Use in Psychiatric and Geriatric Care

Embodied Virtual Patients as a Simulation-Based Framework for Training Clinician-Patient Communication Skills: An Overview of Their Use in Psychiatric and Geriatric Care

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