Sustainability and Law 2020
DOI: 10.1007/978-3-030-42630-9_15
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Non-financial Performance Indicators: The Power of Measures to Operationalize the Law

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Cited by 7 publications
(8 citation statements)
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“…Studies on the impact of legislative changes in Italy are more documented than those concerning the Spanish case. Italian companies reported a reduced number of sustainability indicators reported over the years (Loprevite et al , 2020; Raucci and Tarquinio, 2020; Raucci et al , 2020; Tarquinio et al , 2020). Most of the studies compare pre and post-NFI Directive in which the latter shows higher quality levels (Mion and Loza Adaui, 2019; Leopizzi et al , 2019; Caputo et al , 2020).…”
Section: Methodsmentioning
confidence: 99%
“…Studies on the impact of legislative changes in Italy are more documented than those concerning the Spanish case. Italian companies reported a reduced number of sustainability indicators reported over the years (Loprevite et al , 2020; Raucci and Tarquinio, 2020; Raucci et al , 2020; Tarquinio et al , 2020). Most of the studies compare pre and post-NFI Directive in which the latter shows higher quality levels (Mion and Loza Adaui, 2019; Leopizzi et al , 2019; Caputo et al , 2020).…”
Section: Methodsmentioning
confidence: 99%
“…Non-financial measures relate to organizational effectiveness and are generally related to internal performance outcomes associated with operations that lead to service quality, employee satisfaction and loyalty (Strenitzerová and Achimský, 2019). The research work of Raucci et al (2020) identified customer retention and feedback/complaints received. Chong et al (2011) highlighted employee commitment and churn rate, whereas Lo et al (2016) consider operational efficiency and resilience of the core business as essential non-financial indicators for organizational performance.…”
Section: Review Of Literature On Corporate Real Estate Management Add...mentioning
confidence: 99%
“…Therefore, financial performance has been the focus of studies. However, later on, it was realized that financial indicators did not produce information about the long-term performance of the enterprise, and non-financial performance indicators were brought to the fore (Raucci et al, 2020). On the other hand, recent studies consider the enterprise's financial, market and innovation performance together in performance measurement.…”
Section: Firm Performancementioning
confidence: 99%