No Risk, No Reward: Towards An Automated Measure of Psychological Safety from Online Communication
Sharon A Ferguson,
Georgia Van De Zande,
Alison Olechowski
Abstract:The data created from virtual communication platforms presents the opportunity to explore automated measures for monitoring team performance. In this work, we explore one important characteristic of successful teams -Psychological Safety -or the belief that a team is safe for interpersonal risk-taking. To move towards an automated measure of this phenomenon, we derive virtual communication characteristics and message keywords related to elements of Psychological Safety from the literature. Using a mixed method… Show more
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