2004
DOI: 10.1177/0899764004269146
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No Longer Unmeasurable? A Multidimensional Integrated Model of Nonprofit Organizational Effectiveness

Abstract: Few topics in nonprofit research and practice have received greater attention in recent years than organizational effectiveness. In spite of this intellectual interest, little consensus has emerged, either theoretically or empirically, as to what constitutes organizational effectiveness and how best to measure it. In this article, we introduce a multidimensional and integrated model of nonprofit organizational effectiveness (MIMNOE). The model captures two prominent dimensions of organizational effectiveness, … Show more

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Cited by 260 publications
(250 citation statements)
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“…However, the difficulties in measuring impact may mean many consider output based measures (Carman and Fredericks, 2008). Some may even consider process based measures (Sowa et al, 2004). Where the output or process based measures are used to determine the level of success, sources of finance directly linked to these activities rather than raising auxiliary income, will tend to increase satisfaction to a greater extent, although the organisation's impact may not be any greater.…”
Section: Methodsmentioning
confidence: 99%
“…However, the difficulties in measuring impact may mean many consider output based measures (Carman and Fredericks, 2008). Some may even consider process based measures (Sowa et al, 2004). Where the output or process based measures are used to determine the level of success, sources of finance directly linked to these activities rather than raising auxiliary income, will tend to increase satisfaction to a greater extent, although the organisation's impact may not be any greater.…”
Section: Methodsmentioning
confidence: 99%
“…The management dimension measures the managerial structure and process of managing. The program dimension measures the specific services, capacity of the program, and outcomes of the service interventions (Sowa et al, 2004). Example items in the subscale for perceived effectiveness included: "People who benefit from SPF SIG are satisfied with its activities" and "People within SPF SIG generally have the knowledge and resources they need to carry out their tasks."…”
Section: Perceived Effectivenessmentioning
confidence: 99%
“…The measure of perceived effectiveness was created using the framework of Sowa, Selden, and Sandfort (2004). This framework, which was labeled the Multidimensional and Integrated Model of Nonprofit Organizational Effectiveness (MIMNOE), was developed to encompass two different dimensions of community-based organizations: management effectiveness and program effectiveness.…”
Section: Perceived Effectivenessmentioning
confidence: 99%
“… Organizational skill, defined by Sowa, Selden, & Sandfort (2004) as the human and structural capacity enhancing the capability of organizations to offer programs and services. Precisely, the systematic literature review highlights the need to take into account, besides cost, quality and cycle times of critical processes, especially staff satisfaction, staff training, staff executive and operative capabilities.…”
Section: Implications and Conclusionmentioning
confidence: 99%