“…Information Technology jargon such as online, Google, Internet, and login do not often mean anything to adult learners. Adults also have to cope with emotional reactions like fear, enjoyment, curiosity, frustration, and stress especially when they feel old, not well educated, not experienced in technology, and unable to operate basic gadgets ( Hage et al, 2020 ). The majority (90%) of the mature applicants of the University of Ghana were engaged via the Sakai learning platform followed by zoom (76.1%), emails (53.1%), and then WhatsApp (47.6%).…”