New Public Management in the Developing Countries: Effects and Implications on Human Resource Management

Mahmoud, Moumen; Othman, Rosly

doi:10.15282/jgi.4.2.2021.5573

Cited by 10 publications

(18 citation statements)

References 51 publications

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“…This study followed the need to apply key performance indicators to influence the transformation of local governments at the district level. 37 Similarly, the weakness of the RPSAPHC implementation lay in human resources. 38 Semarang District, Central Java Province, Indonesia, showed that job satisfaction of the health care workers in RPSAPHC was higher in non-RPSA ones, but only in terms of the indicators of coworkers.…”

Section: Discussionmentioning

confidence: 99%

Model Autonomy of Self-Finance Management for Primary Health Care to Enhance Workers’ Satisfaction

Alamin

Issac

Teo

et al. 2022

Kesmas: Jurnal Kesehatan Masyarakat Nasional

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This study aimed to find an appropriate model of autonomous self-finance management in primary health care (PHC) to enhance workers' satisfaction. This was a cross-sectional study in which data were collected through self-administered questionnaires from 204 workers in ten Regional Public Service Agency for Primary Health Care (RPSAPHC)/Badan Layanan Umum Daerah Pusat Kesehatan Masyarakat (BLUD Puskesmas) in Tangerang District, Banten Province, Indonesia using the partial least squares and structural equation model (PLS-SEM). A total of 73 indicators were used to examine the PHC transformation process to enhance workers' satisfaction. The indicators were grouped into three variables depending on workers' satisfaction: intrinsic, extrinsic, and general satisfaction. In addition, there were five independent variables: financial accountability, generating income, structuring human resources, increasing service quality, and consumer satisfaction. Model autonomy was reflected by all the indicators (cross-loading > 0.70, Cronbach’s alpha > 0.70, average variance extracted > 0.5) affecting workers’ satisfaction (path coefficient = 0.196, p-value = 0.002). The management should apply five indicators (financial accountability, increasing income, structuring human resources, improving service quality, and customer satisfaction) affecting workers' satisfaction to transform the PHC.

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Section: Discussionmentioning

confidence: 99%

Model Autonomy of Self-Finance Management for Primary Health Care to Enhance Workers’ Satisfaction

Alamin

Issac

Teo

et al. 2022

Kesmas: Jurnal Kesehatan Masyarakat Nasional

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“…Although the role of HR in the 21 st century is well recognized the theoretical underpinnings of the concept have not been fully explored. One of the important areas that need scholarly attention is the institutional context in which HR practices are shaped in an organization in a given context (Mahmoud and Othman, 2021).…”

Section: Npm Reforms Hrm Practices and Institutional Complexitymentioning

confidence: 99%

Institutional Complexity of Hr Practices: Challenges for Sustainable Business

Farooqi¹,

Naveed²,

Javid³

et al. 2022

PAI

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Sustainable Development Goals (SDGs) are important phenomena in public administration and many reforms have been introduced in Pakistan to ensure the achievement of SDGs committed by the political leaders. This study targets SGD 11 that relates to sustainable urban development through effective municipal corporations. For this purpose, the study explores the HR practices of public organizations operating under the Lahore Municipal Corporation and explains the institutional complexity of these practices. This complexity arises from the lack of implementation of new HR practices that are at odds with the prevailing bureaucratic logic. The study supports the argument of the institutional logic perspective that multiple institutional logics co-exist in organizations resulting in contrasting and contradictory practices.

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“…Th e management concept took a long time to evolve as a distinct approach in public intellectual discourses. Only recently researchers have seriously engaged with it and discussed it within a paradigmatic scheme (Mahmoud and Othman, 2021;Poor et al, 2021;Oliveira et al, 2021;Boselie et al, 2021). However, there is no simple way to distinguish between public administration and public management based on the diff erence between administration and management.…”

Section: Literature Reviewmentioning

confidence: 99%

Human Resources Planning Process With the Impact of the New Public Management

Yılmaz¹

2022

PAI

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As a result of the new approach to public management, a change in human resources planning has gained momentum. The study aims to evaluate the impact of the theoretical changes in the practices of the new public management approach, particularly in human resources planning. In this context, the primary purpose of the study is to determine the effect of the New Public Management approach on Human Resources Planning. This study used a qualitative method. The data was derived from semi-structured interviews and secondary data sources. The semi-structured interviews included 12 administrative managers selected by the snowball-sampling method. The data were analysed using content analysis. In the light of our findings, it is evident that the Norm Staff approach is inadequate compared to the new human-oriented, flexible managerial approach. To cope with the inadequacy of Norm Staff, it is recommended to implement HRP processes consisting of HRP scope. The study is original in three respects. Firstly, while the other studies in the literature describe the Norm Staff approach, this work provides a critical perspective on it. Secondly, the relationship between the New Public Management approach and Human Resource Planning has not been explored in other studies. In this regard, the study pioneers the field. Finally, a new process that consists of different phases in HRP has been proposed. This new process is different from what has been suggested in previous studies.

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New Public Management in the Developing Countries: Effects and Implications on Human Resource Management

Cited by 10 publications

References 51 publications

Model Autonomy of Self-Finance Management for Primary Health Care to Enhance Workers’ Satisfaction

Model Autonomy of Self-Finance Management for Primary Health Care to Enhance Workers’ Satisfaction

Institutional Complexity of Hr Practices: Challenges for Sustainable Business

Human Resources Planning Process With the Impact of the New Public Management

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