2020
DOI: 10.23947/2413-1474-2020-4-3-6-12
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New dominant of innovative activity of a service organization in the digitalization context

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“…In the work (Miroslavskaya & Kozyrev, 2021) it is shown that the digital economy is due to the intensive development of information and communication technologies and is not only a driver of economic growth in our country but also the basis for the formation of the VI technological order. Some authors note the following: thanks to new innovative tools; it becomes possible to provide services at a higher quality level because of meeting the changing needs of customers, which in turn will provide additional value for services (Melenkin & Chesheva, 2020). Davidenko (2021) emphasizes that digital transformations dictate the need to change the enterprise management system since new tools open additional opportunities for interaction.…”
Section: Problem Statementmentioning
confidence: 99%
“…In the work (Miroslavskaya & Kozyrev, 2021) it is shown that the digital economy is due to the intensive development of information and communication technologies and is not only a driver of economic growth in our country but also the basis for the formation of the VI technological order. Some authors note the following: thanks to new innovative tools; it becomes possible to provide services at a higher quality level because of meeting the changing needs of customers, which in turn will provide additional value for services (Melenkin & Chesheva, 2020). Davidenko (2021) emphasizes that digital transformations dictate the need to change the enterprise management system since new tools open additional opportunities for interaction.…”
Section: Problem Statementmentioning
confidence: 99%