Negotiating the marketplace: The role(s) of Holocaust museums today

Wollaston, Isabel

doi:10.1080/14725880500052782

Cited by 13 publications

(4 citation statements)

References 3 publications

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“…Their findings suggest that Holocaust tourism can be a space in which to articulate animosity, but they also argue that some Jewish tourists avoid visits to Holocaust tourism sites because of the absence of 'Jewish life' in the environs. Wollaston (2006) proposes four cultural and societal roles for Holocaust heritage sites, suggesting they simultaneously satisfy roles as sites of mass tourism, memorials to the dead, vehicles of historical exposition and educational organisations that exist to communicate the lessons of Holocaust. These arguments resonate with the well-documented concept of heritage dissonance (Tunbridge and Ashworth, 1996).…”

Section: Holocaust Heritage In Europementioning

confidence: 99%

Visitor perceptions of European Holocaust Heritage: A social media analysis

Wight

2020

Tourism Management

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Section: Holocaust Heritage In Europementioning

confidence: 99%

Visitor perceptions of European Holocaust Heritage: A social media analysis

Wight

2020

Tourism Management

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“…people suffer graciously and selfishly too” (Gordon, 2008: 5). In other words, such approaches do not leave room for exploration of the various choices these people made and the consequences that ensued throughout their lives (though see Dixon, 2017 and Wollaston, 2016, for analysis of the ethical challenges of representing perpetrators). Although there are scattered instances in which the stories of perpetrators are told within the Lubyanka heritagescape—for example, during interpretation at the Garage Shooting Range—this is the exception rather than the rule.…”

Section: Grievability Blameability and Accountability In The Heritage...mentioning

confidence: 99%

Lubyanka: Dissonant memories of violence in the heart of Moscow

Comer

2023

Memory Studies

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An infamous Soviet edifice, the Lubyanka’s yellow bulk still stands in central Moscow. The building is controlled by the federal security service (FSB), the contemporary security services, and the FSB provides no tangible acknowledgment of the building’s past. Yet, it is not erased; instead, the surrounding landscape has become a meaningful space for memorializing the victims of Soviet repression. Although the government’s official policy is to ignore or muffle the Lubyanka’s dark heritage, other actors have stepped in to interpret this painful legacy in various ways. This article examines different processes of heritagization and memory work within this “heritagescape.” It sheds light on the Lubyanka area’s polysemic meanings and sociopolitical roles in contemporary Russia, as well as the contested processes of heritagization and memorialization at sites of violence. It also introduces the idea of “accountability” as a concept that can be communicated at a heritage site, especially at times of increased state violence.

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“…It is recognised that shops and souvenirs at dark tourism sites need particular attention, as they may be considerably more complex than other forms of shops given the political and ideological influence (Buda & Shim, 2014;Buda, 2015;Wollaston, 2005). Understandably, these moral tensions are likely to be more profound as commodification of dark objects, places or events may arouse deeper emotions than other tourism contexts.…”

Section: Shops At the Dark Tourism Sitesmentioning

confidence: 99%

“…Museum shops at dark sites raise ethical concerns about generating income from commercial activities which may diminish the commemoration of the sites (Brown, 2013;McKenzie, 2018;Potts, 2012;Wollaston, 2005). CRM partnerships may be a creative means for dark tourism sites to balance their commemorative, educational, and economic objectives.…”

Section: The Observed Site: the Museum-shop Relationshipmentioning

confidence: 99%

Dark souveniring: just a souvenir or something more complex

Dresler

2022

Journal of Marketing Management

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Dark tourism shops have faced considerable moral criticism. This study draws on site observation and worksheets associated with a field trip to the War Remnants Museum in Ho Chi Minh City, Vietnam, to examine children's souvenir purchasing experiences. Employing thematic analysis of children's narratives, the findings reveal that dark souvenirs can facilitate contextualisation of the site, emotional engagement, and symbolic meanings for the purchase of such souvenirs. Souvenirs and souveniring are discussed in reference to cause-related marketing strategies to balance the commemorative, educational, and economic objectives. The cause-related marketing partnership between the museum and charitable organisation enhances the acceptance of the souvenir shop and its products. The concept of cause-related marketing is valuable for explaining museum and charity shop dynamics, to inform effective management.

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Negotiating the marketplace: The role(s) of Holocaust museums today

Cited by 13 publications

References 3 publications

Visitor perceptions of European Holocaust Heritage: A social media analysis

Visitor perceptions of European Holocaust Heritage: A social media analysis

Lubyanka: Dissonant memories of violence in the heart of Moscow

Dark souveniring: just a souvenir or something more complex

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