“…The topic of family needs of critically ill patients is well researched using quantitative methods (Lee & Lau, 2003;Pijttebier, Vanoost, Delva, Ferdinande, & Frans, 2001) and qualitative methods (Bond, Draeger, Mandleco, & Donnelly, 2003). One of the first major research studies concerning family needs was conducted by Molter in 1979 to identify what relatives perceived as their needs, the importance of these needs, whether these needs were being met and, if they were met, who addressed them.…”