2020
DOI: 10.1186/s40545-020-00275-7
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Needs assessment and impact of COVID-19 on pharmacy professionals in 31 commonwealth countries

Abstract: Background The declaration of COVID-19 a pandemic by the World Health Organization on 11 March 2020 marked the beginning of a global health crisis of an unprecedented nature and scale. The approach taken by countries across the world varied widely, however, the delivery of frontline healthcare was consistently recognised as being central to the pandemic response. This study aimed to identify and explore the issues currently facing pharmacy teams across Commonwealth countries during the COVID-19 pandemic. The s… Show more

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Cited by 33 publications
(49 citation statements)
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“…The current literature already informed about the need for close attention to the psychosocial dilemma of pharmacists. For instance, a cross-country needs assessment confirmed that pharmacists were worried about the impact of COVID-19 on them personally and professionally and found it difficult to work effectively during the pandemic (18). Community pharmacists in the United Kingdom were challenged with drug shortages, disruptions in their routine practice due to increased customer traffic, and inappropriate behavior from patients and their caregivers (16).…”
Section: Introductionmentioning
confidence: 99%
“…The current literature already informed about the need for close attention to the psychosocial dilemma of pharmacists. For instance, a cross-country needs assessment confirmed that pharmacists were worried about the impact of COVID-19 on them personally and professionally and found it difficult to work effectively during the pandemic (18). Community pharmacists in the United Kingdom were challenged with drug shortages, disruptions in their routine practice due to increased customer traffic, and inappropriate behavior from patients and their caregivers (16).…”
Section: Introductionmentioning
confidence: 99%
“… 25 However, in addition to their increased efforts, their professional duty has also increased their risk of contracting SARS-CoV-2 infection. 25 , 26 …”
Section: Discussionmentioning
confidence: 99%
“…Pharmacists, in particular, have noticed an increase in their workload as their roles amid COVID-19 shifted to include virtual consultations, patient triaging, COVID-19 screening, information dissemination and medication shortage management, all of which have significantly impacted their mental health. Such mental stressors were also echoed by pharmacy professionals in many commonwealth countries as they reported general extreme worry and anxiety about the personal and professional impact of the pandemic [ 15 ]. Harassment and under-appreciation by the public and government during the pandemic also added further burden to pharmacists' psychological well-being.…”
Section: Discussionmentioning
confidence: 99%