Need for sustainable global business model in software outsourcing

Abstract

If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this paper is to study sustainability of the global business model of software outsourcing with perspective of Indian vendors. Design/methodology/approach -In order to obtain results as per the stated purpose, the authors have done an extensive literature review search in the e-journals databases: ABI/INFORM Complete, EBSCO Business Source Complete, Emerald Management Xtra and Science Direct. Over and above these databases and journals, NASSCOM reports, survey and some books were also referred for literature review. Finally 59 references listed at the end of the paper were used for the stated purpose. Findings -The paper studies trends in software industry and outsourcing models, which Indian vendors are offering to their global clients. Each model is evaluated analytically for its advantages and shortcomings subsequently the paper concludes by stating the need for a sustainable global business model in software outsourcing from Indian perspective.Research limitations/implications -The paper studies business of software at a global level and subsequently narrows its focus on the models being provided by the Indian vendors. It identifies need for a sustainable model to be used by the Indian vendors; the limitation of the paper is it concludes with the need identification and is from an Indian vendor perspective. The needs identified can be further used as a basis for hypothesis formulation, questionnaire design, data survey and analysis so that blue print of the proposed model can finally emerge, also the study can be expanded to include global vendors. Practical implications -The following paper analytically studies current trends in global business of software sourcing, and identifies pros and cons of the models adopted by Indian vendors. It identifies the need for a sustainable global business model for software outsourcing; in case the need is fulfilled it will definitely add value to India as a software sourcing destination and lead to more revenue generation which will eventually culminate into a large-scale and long term economic and social impact. The study also has several research and public policy formulation implications. Originality/value -Th...

Managing Software Risks in Maintenance Projects, from a Vendor Perspective

“…As a result of globalization, in-house software projects have given way to global software development (GSD), where multiple teams spread across geographical locations and cultures work together as a team. Risks associated with GSD, is a key area of research that receives attention from various perspectives today, e.g., knowledge sharing in offshore outsourced projects (Solli-Saether & Karlsen, 2014), software development methods (Sundararajan, Bhasi, & Vijayaraghavan, 2014), project management (Colomo-Palacios, Casado-Lumbreras, Soto-Acosta, García-Peñalvo, & Tovar, 2014), business models (Jain & Khurana, 2013), delegation (Zhang, Tremaine, Milewski, Fjermestad, & O'Sullivan, 2012), software development risk management model (Thomas & Bhasi, 2012), knowledge integration (Ahuja, Sinclair, & Sarker, 2011), and global virtual team management (García Guzmán, 2010), to mention a few.…”