“…Since AR5 and SROCC (Chapter 2) there has been considerable progress in understanding climate information user needs (Baztan et al, 2017;Golding et al, 2017aGolding et al, , b, 2019Bruno Soares et al, 2018a;Hewitt and Golding, 2018;Singh et al, 2018;Sivakumar and Lucio, 2018;Bessembinder et al, 2019;Hewitt et al, 2020b;Sultan et al, 2020;Y. Wang et al, 2020), better facilitation of user engagement (Buontempo et al, 2014(Buontempo et al, , 2018Buontempo and Hewitt, 2018) and an appreciation from climate scientists of the need to involve communication specialists and social scientists to support the co-design and co-development process that is fundamental to a successful climate service (Buontempo et al, 2014;Gregow et al, 2016;Damm et al, 2020).…”