Navigating management control change: pathways to the future of work
Michelle Carr,
Stefan Jooss
Abstract:PurposeCOVID-19 has forced Big 4 firms to challenge existing management control arrangements and adapt their ways of working. Yet, we know little about how management control might be enacted in the future of the sustainable workplace. The objective of the study is to examine the patterns of management control change in the Big 4 accounting firms during the COVID-19 pandemic.Design/methodology/approachAdopting an exploratory qualitative research design, the authors draw on 42 interviews with directors and asso… Show more
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