Navigating Confidentiality Dilemmas in Student Support: An Institutional Ethnography Informed Study
Emmanuel Tan,
Grainne P. Kearney,
Jennifer Cleland
et al.
Abstract:Introduction: School-level student support programmes provide students with pastoral care and support for academic, wellbeing and other issues often via a personal tutor (PT). PT work is a balancing act between respecting the confidential information divulged by students and doing what is expected in terms of accountability and duty of care. We aimed to explore how tutors manage this tension, with the aim of advancing understanding of student support programmes.
Methods: This qualitative study was informed by … Show more
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