National culture and its effects on knowledge communication in online virtual communities

Siau, Keng; Nah, Fiona Fui‐Hoon; Ling, Min

doi:10.1504/ijeb.2007.015450

Cited by 13 publications

(5 citation statements)

References 43 publications

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“…Even though a multitude of studies address the differences in culture [e.g., Triandis, 1995;Fukuyama, 1996;Schwartz, 1994], this study relies on Hofstede's [2001] framework to examine the cultural differences. Widely recognized among scholars and industry leaders [e.g., Siau, Nah and Ling, 2007;Li, Hess, McNab and Yu, 2009], Hofstede's framework incorporates power distance, individualism, masculinity, and uncertainty avoidance. Comparison of scores across these dimensions allows us to make systematic conclusions about the nature of the intercultural differences between Germany, Russia, and Morocco (Table 1).…”

Section: Cultural Differencesmentioning

confidence: 99%

Effectiveness Of Justice-Based Measures In Managing Trust And Privacy Concerns On Social Networking Sites: An Intercultural Perspective

Krasnova

Veltri²,

Garah³

2014

CAIS

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The unprecedented success of social networking sites (SNSs) has been recently overshadowed by concerns about privacy risks. As SNS users grow weary of privacy breaches and thus develop distrust, they may restrict or even terminate their platform activities. In the long run, these developments endanger SNS platforms' financial viability and undermine their ability to create individual and social value. By applying a justice perspective, this study aims to understand the means at the disposal of SNS providers to leverage the privacy concerns and trusting beliefs of their users-two important determinants of user participation on SNSs. Considering that SNSs have a global appeal, empirical tests assess the effectiveness of justice measures for three culturally distinct countries: Germany, Russia and Morocco. The results indicate that these measures are particularly suited to address trusting beliefs of SNS audience. Specifically, in all examined countries, procedural justice and the awareness dimension of informational justice improve perceptions of trust in the SNS provider. Privacy concerns, however, are not as easy to manage, because the impact of justice-based measures on privacy concerns is not universal. Beyond theoretical value, this research offers valuable practical insights into the use of justice-based measures to promote trust and mitigate privacy concerns in a cross-cultural setting.

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Section: Cultural Differencesmentioning

confidence: 99%

Effectiveness Of Justice-Based Measures In Managing Trust And Privacy Concerns On Social Networking Sites: An Intercultural Perspective

Krasnova

Veltri²,

Garah³

2014

CAIS

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“…Chow et al (2000) for example show that Chinese nationals in comparison to Americans are more unwilling to transfer knowledge to an out-group member. A few others deal with cultural effects on knowledge transfer in virtual online communities (Ardichvili et al, 2006;Siau et al, 2007). Ardichvili et al (2006) found that Chinese nationals are more or less to shy to participate in such online communities.…”

Section: Introductionmentioning

confidence: 99%

Cultural characteristics of knowledge transfer

Wilkesmann

Fischer

Wilkesmann³

2009

Journal of Knowledge Management

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Purpose -In most of the literature, knowledge management is treated as a universal practice, which is transferable from one country or company to another. There are some empirical hints that this is not always the case. The main research question, which this paper aims to answer, is: Which cultural characteristics in Germany and Hong Kong influence knowledge transfer?Design/methodology/approach -A qualitative and exploratory approach has been used to answer the research question. A series of 13 in-depth interviews was conducted during April and May 2008 with experts from a range of various professional backgrounds in Hong Kong and Germany. Approaches of cultural characteristics are discussed and linked with the topic of knowledge transfer.Findings -The findings show that knowledge transfer depends on national cultural characteristics which are power distance, performance orientation, in-group collectivism, and uncertainty avoidance.Research limitations/implications -As the research was conducted in two countries only, the findings cannot be generalized. In addition the sample is limited to only 13 interviewees. Therefore, further and also quantitative research is necessary.Practical implications -If companies introduce knowledge management systems in order to support worldwide knowledge transfer, national cultural characteristics have to be taken into account; it is not enough to provide only the technology.Originality/value -Findings of cultural studies (e.g. GLOBE) and the approach of knowledge transfer are linked with each other. Moreover, empirical evidence is given for the cases Hong Kong and Germany.

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“…Michailova and Hutchings (2006) reveal that distinctions between in-groups and out-groups are of critical relevance to decisions on sharing knowledge in Russia and China. Siau et al (2007) investigate the effects of national culture on knowledge sharing in online virtual communities. To facilitate an integrated adoption of KM methods and approaches in Chinese organizations, it is therefore necessarily to identify existing KM methods and their characteristics through a comprehensive document analysis of existing KM research in this regard.…”

Section: Km In Chinese Organizationsmentioning

confidence: 99%

An integrated model for effective knowledge management in Chinese organizations

Deng

Wang³

et al. 2013

Program

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Purpose -The purpose of this paper is to provide organizations in the Chinese cultural context with a conceptual model for an integrated adoption of existing knowledge management (KM) methods and to improve the effectiveness of their KM activities. Design/methodology/approaches -A comparative analysis is conducted between China and the western world based on a comprehensive document analysis from key databases available. In total, four critical dimensions, which are identified through the review of the related literature including observation, methodology, systems and applications, are used in the analysis for addressing the questions of why, what, how, and where in KM. Findings -The paper rationalizes the need for this study in conformity with the emerging trend of an integrated use of diverse KM methods and approaches for effective KM in organizations. Further, a reference model for the integrated adoption of existing KM methods is developed with respect to the characteristics of the Chinese culture for improving the effectiveness of KM activities in the organizations. Such a model can adequately address the questions of why, what, how, and where in KM in Chinese organizations to the best of Chinese collective interest, which provides more comprehensive and unified KM views, activities, processes and technologies for collaborative innovation in Chinese organizations. Originality/value -This paper is the first of its kind to systematically review existing KM methods and approaches with respect to the perspectives of observations, methodologies, systems and applications for effective KM in Chinese organizations.

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National culture and its effects on knowledge communication in online virtual communities

Cited by 13 publications

References 43 publications

Effectiveness Of Justice-Based Measures In Managing Trust And Privacy Concerns On Social Networking Sites: An Intercultural Perspective

Effectiveness Of Justice-Based Measures In Managing Trust And Privacy Concerns On Social Networking Sites: An Intercultural Perspective

Cultural characteristics of knowledge transfer

An integrated model for effective knowledge management in Chinese organizations

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