“…For young people who have faced significant and sustained challenges, such as prolonged exposure to abuse and neglect, violence, addictions, disengagement from education, and mental health issues, factors that limit their ability to exercise agency may be even more pronounced than for other youth who have experienced more normative transitions throughout their lives (Aaltonen, 2013;Munford & Sanders, 2015). Associated with these life experiences are also their experiences of services where these services have not always facilitated access to meaningful support and resources (Sanders & Munford, 2014a (French et al, 2003;Jones, 2011). Research has indicated that factors such as stigma, labelling by diagnosis, coercion, assessments that young people felt were too quick to allow practitioners to develop a full understanding of what was happening for them, and a lack of personal control over service intervention options, all negatively impacted on their engagement with services (French et al, 2003).…”