This exploratory study investigated supports and services academic libraries currently provide that assist in the fulfillment of information needs. Utilizing wayfinding, think-aloud protocol (TAP), retrospective think-aloud protocol (RTAP), and a GoProTM camera, the actions, thoughts, and feelings of an autistic college freshman and a neurotypical peer were recorded as they navigated their campus library in search of materials. The library website, virtual maps to resource locations, and library workers served equally as enablers and barriers to both students in their information seeking. This proof-of-concept study demonstrates that participant viewpoint ethnography is a viable methodology that can be applied in school library research, with specific adaptations and examples provided.