My life, my story: Teaching patient centered care competencies for older adults through life story work

Teaching Pharmacy Students and Residents Patient-Centered Care Through Interviewing Veterans

“…Pharmacy learners reported that MLMS enhanced PCC competencies, most notably the ability to see the whole person and was a good use of their time, consistent with reports of learners and staff members from diverse professions. 10,11 In The Courage To Teach, Parker Palmer wrote "… Everything depends on the lenses through which we view the world. By putting on new lenses, we can see things that would otherwise remain invisible."…”

“…9,10 MLMS program implementation and its reported impact across learners from multiple profession at our institution has been described elsewhere. 11 This article provides a descriptive report of the MLMS training experience as it has been built directly into the rotation experience of pharmacy learners to provide humanistic learning during APPE.…”

What Do You Want Us to Know?: Learning From Life Stories to Improve Veterans’ Healthcare Experiences

“…My Life My Story (MLMS), a national Veterans Health Administration (VA) life story interview program, focuses clinicians’ attention on the human beings behind their charts and diagnoses. Sharing life stories is one of the most effective methods to describe a person's unique perspective, key relationships, values, and aspirations ( 1 ). MLMS started at the VA in Madison, Wisconsin and has since spread to scores of VA hospitals across the country.…”

“…As the largest integrated health care system in the United States established to honor the sacrifices of veterans, the Veterans Health Administration (VHA) is uniquely equipped to lead such an initiative ( 13 ). Since ∼50% of healthcare providers and 70% of US physicians receive at least some professional training within the VHA ( 1 , 14 ), the MLMS program has the potential to change the culture of medicine nationwide ( 15 ).…”

A Bear in the Woods

“…Early research on the impact of implementing the My Life, My Story program with trainees shows that participants better perceive patients as “whole people” and improve on patient-centered care competencies such as demonstrating empathy and active listening. 2…”