"My Library Has Just Been Obliterated": Producing New Norms of Use Via Software Update

Morreale, Fabio; Eriksson, Maria

doi:10.1145/3313831.3376308

Cited by 9 publications

(5 citation statements)

References 54 publications

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“…Related affordances do not merely invite possession processes, like customisation or display, but enable or constrain processes in a more literal sense (Mardon et al, 2022). A recent illustration is provided by a study of a Spotify software update in June 2019, which showed how platform affordances increased Spotify agency in music choice selection and curation, while limiting users’ capability to create, organise, navigate, and maintain their music libraries (Morreale and Eriksson, 2020).…”

Section: Theoretical Foundationsmentioning

confidence: 99%

Platformised possessions and relational labour

Denegri-Knott,

Jenkins,

Molesworth

et al. 2023

Marketing Theory

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In this article, we focus on relational labour as a form of emotional labour associated with the use of platformised possessions, such as pins, messages, photos, videos and playlists hosted on digital platforms, to maintain relationships with friends and family. We argue that this ongoing effort is a type of consumer labour because it generates profitable engagements for digital platforms, which intentionally exploit negative emotions, namely, anxiety and guilt, associated with maintaining social connections. Drawing on 47 depth interviews with people living in the South of the UK, we identify the direct (communication via platforms) and indirect (information gathered via platforms to attain relational goals) relational work undertaken by consumers via their platformised possessions. We then consider the emotional experiences related to this work, demonstrating how such experiences differ from reports of possession work on material goods, while maintaining platform profits. Recognising that this work is the basis of much platform engagement, and hence profit, we further show how this effort becomes a form of unpaid labour. We thus contribute to the nascent literature on platformisation and emotion, to broader studies of possession work, and to critical marketing scholarship on consumer labour.

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Section: Theoretical Foundationsmentioning

confidence: 99%

Platformised possessions and relational labour

Denegri-Knott,

Jenkins,

Molesworth

et al. 2023

Marketing Theory

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“…Nevertheless, the study of ethics in music and audio technology is not yet well established, with only a few authors dealing in recent years with the importance of related ethical dilemmas. Researchers in the musical domain have questioned the practices of music streaming services in monitoring users and inducing behaviours, warning about the associated risks [300], [301]. Other authors have examined the ethical dimensions the field of MIR, arguing that such technology is not valueneutral but is influenced by design choices, and so has ethically relevant implications [302].…”

Section: K Ethics Privacy Security and Sustainabilitymentioning

confidence: 99%

The Internet of Sounds: Convergent Trends, Insights, and Future Directions

Turchet

Lagrange

Rottondi

et al. 2023

IEEE Internet Things J.

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Current sound-based practices and systems developed in both academia and industry point to convergent research trends that bring together the field of Sound and Music Computing with that of the Internet of Things. This paper proposes a vision for the emerging field of the Internet of Sounds (IoS), which stems from such disciplines. The IoS relates to the network of Sound Things, i.e., devices capable of sensing, acquiring, processing, actuating, and exchanging data serving the purpose of communicating sound-related information. In the IoS paradigm, which merges under a unique umbrella the emerging fields of the Internet of Musical Things and the Internet of Audio Things, heterogeneous devices dedicated to musical and nonmusical tasks can interact and cooperate with one another and with other things connected to the Internet to facilitate soundbased services and applications that are globally available to the users. We survey the state of the art in this space, discuss the technological and non-technological challenges ahead of us and propose a comprehensive research agenda for the field.

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“…An ever-increasing corpus of literature in HCI is also proposing that researchers have a responsibility to examine the social and political implications of their work as well as exposing the cultural and ethical consequences of interaction design [4,31,39,47]. Morreale and Eriksson called for HCI researchers to 'critically interrogate the ideologies and norms that are embedded in the software' [39]. This call resonates with Wakkary's recent depiction of artifacts design as an ethico-political practice [50].…”

Section: Social Emancipation and Empowermentmentioning

confidence: 99%

Share Your Values! Community-Driven Embedding of Ethics in Research

Gold

Masu²,

Chevalier

et al. 2022

CHI Conference on Human Factors in Computing Systems Extended Abstracts

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Ethically-defensible research requires wide-ranging, holistic, and deep consideration. It is often overseen by Research Ethics Committees, Institutional Research Boards or equivalents but not all organisations have these and where they do, their degree of independence from organisational priorities varies (perhaps leading to research that would create reputational or other difficulties for organisations being left unpublished or unacknowledged). Conflicts of interest can therefore be left unmanaged, participants may be exploited, and society may not benefit. In this paper, we claim that publishing communities (e.g. scholarly conferences) can play a larger role in supporting improved ethical practice by defining and communicating the ethical values of their community's collective identity and aspirations. This approach is not prescriptive like procedural ethics nor as broad as general research ethics codes (both are important) but offers a tangible way to unify ethics concerns across research contexts.CCS Concepts: • Social and professional topics → Codes of ethics; User characteristics; • General and reference → General conference proceedings; Cross-computing tools and techniques; • Human-centered computing → HCI theory, concepts and models; HCI theory, concepts and models; Accessibility theory, concepts and paradigms.

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"My Library Has Just Been Obliterated": Producing New Norms of Use Via Software Update

Cited by 9 publications

References 54 publications

Platformised possessions and relational labour

Platformised possessions and relational labour

The Internet of Sounds: Convergent Trends, Insights, and Future Directions

Share Your Values! Community-Driven Embedding of Ethics in Research

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