Abstract:Project governance (PG) is an important activity in agile software development (ASD) projects. Middle managers (MMs) are part of the governance structure in ASD projects. PG and middle management phenomena in ASD projects are under-researched and not fully understood. This ongoing study aims to fill a gap by investigating the roles of MMs in agile PG through the lens of Activity Theory. The study adopts a qualitative and interpretive case study approach. To date, the study has identified 24 roles that MMs perf… Show more
“…It is important that executives do not underestimate the vital role of middle managers. These managers act as communication channels between employees and operational levels within the higher echelons of the organization, and this liaison role gives them a deeper view of the experience of employees and lower-level managers regarding the organizational culture (Glaser et al, 2015;Uwadi, et al, 2022). Thus, disseminating information up and down the organizational chart is the sole responsibility of middle management.…”
Management scholars have identified three dimensions for organizational culture that stand out as we recover from the pandemic. One is the dimension of trust, which is expressed by mutual trust and respect for the common good. The second is the dimension of learning that focuses on exploration and innovation. The third, is collaboration, which is an example of actively supporting employees. These three dimensions simplify the complexity of an organization's culture and shape it. In this article, we intend to introduce a new approach using these three dimensions to better understand and shape culture more effectively. This new approach involves all members of the organization and builds greater results for organizations in the post-COVID-19 era. Using these three cultural dimensions has a surprising impact on the success of companies.
“…It is important that executives do not underestimate the vital role of middle managers. These managers act as communication channels between employees and operational levels within the higher echelons of the organization, and this liaison role gives them a deeper view of the experience of employees and lower-level managers regarding the organizational culture (Glaser et al, 2015;Uwadi, et al, 2022). Thus, disseminating information up and down the organizational chart is the sole responsibility of middle management.…”
Management scholars have identified three dimensions for organizational culture that stand out as we recover from the pandemic. One is the dimension of trust, which is expressed by mutual trust and respect for the common good. The second is the dimension of learning that focuses on exploration and innovation. The third, is collaboration, which is an example of actively supporting employees. These three dimensions simplify the complexity of an organization's culture and shape it. In this article, we intend to introduce a new approach using these three dimensions to better understand and shape culture more effectively. This new approach involves all members of the organization and builds greater results for organizations in the post-COVID-19 era. Using these three cultural dimensions has a surprising impact on the success of companies.
“…For observations, we employed direct non-participant observation approach [9], and took 'outside observer' role [33]. Only one company was observed [32] because the project in the second company was already completed at the time of data collection. Observations in the observed company were limited to three project team meetings due to the COVID-19 outbreak.…”
Section: Research Design and Case Descriptionmentioning
confidence: 99%
“…This article is an extended version of [32], which presented preliminary findings from a single case study. In this extended article, we include further empirical data from additional interviews and observations conducted in the first case study and findings from a second case study to present a composite thematic model of middle management roles in agile project governance (PG).…”
Project governance is an important activity in agile software development (ASD) projects for project success. Middle managers are part of the governance structure in ASD projects. Despite the efficacy of project governance and existence of middle managers in agile teams, project governance and middle management in ASD projects are under-researched. This multiple-case study investigates the roles of middle managers in agile project governance activities within two Nigerian ASD projects through the lens of activity theory. We collected data in semi-structured interviews, observations, questionnaires, and company documents. Our findings show that middle managers performed 25 roles related to planning and coordination for project alignment and execution, continuous improvement and organisational change, agile and technical leadership, monitoring, and capability building. We conclude that middle managers are pivotal to project governance practice and the effectual functioning of agile teams in ASD projects. The study will help agile practitioners to better understand the roles of middle managers in agile project governance. Results from this work contribute to the ‘middle management in agile’ debate and offer an alternative view that may change beliefs about middle managers in agile project settings.
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