Multiple channel strategy selection: A roadmap perspective for brick-and-click retailers

Dokić, Aleksa; Stamenković, Mladen; Stojković, Dragan

doi:10.1016/j.elerap.2022.101234

Cited by 4 publications

(2 citation statements)

References 70 publications

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“…Many leading-edge researches indicate that the disruptive forces of digital innovation are also reshaping retailing sector [ 5 , 6 ] and have enabled platform owners such as Amazon and Alibaba to expand their retail ecosystem on steroids [ 7 ]. Although the disruptive architectural features of digital innovation are means for platform entrants to challenge incumbent firms and potentially trigger retail industry transformation [ 8 – 11 ], innovation is not a unified phenomenon [ 12 ]. Some innovations fundamentally destroy and make established competence obsolete; others refine and improve.…”

Section: Introductionmentioning

confidence: 99%

Exploring the digital innovation process and outcome in retail platform ecosystems: disruptive transformation or incremental change

Liu

Shao

et al. 2023

Electron Commer Res

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Digital innovation has revolutionized organizational processes and outcomes in several industries. Previous studies emphasize the transformational nature of digital innovation in redefining the nature of competition and exposing incumbent industry players to a dire fate. We focus on the retail sector, where platform sponsors leverage digital innovation to intermediate the exchanges between buyers and sellers and orchestrate complementary innovations to make the platform ecosystem more valuable to members. We investigate whether digital innovation in retail platform ecosystem renders established competencies of traditional intermediaries obsolete through a case study of Alibaba Lingshoutong, a business-to-business digital sourcing and distribution platform. The analysis shows the oppositional nature of digital innovation built from a transaction cost rationality and existing practices based upon social capital. This study reveals the incremental nature of digital innovation, a dimension which receives little attention thus far. Based on some preliminary empirical findings and conceptual rationale, we developed three propositions.

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Section: Introductionmentioning

confidence: 99%

Exploring the digital innovation process and outcome in retail platform ecosystems: disruptive transformation or incremental change

Liu

Shao

et al. 2023

Electron Commer Res

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“…Without a monitoring machine, it's miles almost impossible to discover shipped items and it is regularly considered as misplaced or stolen items causing loss of enterprise. This device can meet the desires of mission managers to map the production process from transportation to substances control (Dokić et al, 2023). Tracking systems are generally considered as a link among statistics structures and physical reality in logistics net-works (Sharma, 2023).…”

Section: Introductionmentioning

confidence: 99%

Shipping, Tracking, And Returned Goods: The Determinants of Sustainable E-Commerce Supply Chain and Logistics Operation

Humairoh,

Mohammad Annas

2023

JM-UIKA

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The main objectives of the research were to analyze many factors affecting the sustainability distribution, supply chain and logistic operation among e-commerce organization in Indonesia. The establishments were picked up randomly representing main regional in Indonesia. Ten e-commerce establishments were participating in the survey. 215 respondents representing nine e-commerce establishments gave their respond related on how they organized the shipping, tracking, handling as well as the returned goods policy. The result showed that the determinants were significantly gave impact on users’ satisfaction as well as the intention to repeat the business with the establishments, since in particular circumstances those ecommerce establishment gave hands on others to organize the goods shipping and distribution, and share the cost, so efficiency were created at both sides’ logistics operation.

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Estimating relative importance of criteria by post-processing dominance-based rough set approach’s outputs

Atteya,

Chakhar,

Labib

et al. 2024

European Journal of Operational Research

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Multiple channel strategy selection: A roadmap perspective for brick-and-click retailers

Cited by 4 publications

References 70 publications

Exploring the digital innovation process and outcome in retail platform ecosystems: disruptive transformation or incremental change

Exploring the digital innovation process and outcome in retail platform ecosystems: disruptive transformation or incremental change

Shipping, Tracking, And Returned Goods: The Determinants of Sustainable E-Commerce Supply Chain and Logistics Operation

Estimating relative importance of criteria by post-processing dominance-based rough set approach’s outputs

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