Abstract:The segmentation of emails into functional zones (also dubbed email zoning) is a relevant preprocessing step for most NLP tasks that deal with emails. However, despite the multilingual character of emails and their applications, previous literature regarding email zoning corpora and systems was developed essentially for English.In this paper, we analyse the existing email zoning corpora and propose a new multilingual benchmark composed of 625 emails in Portuguese, Spanish and French. Moreover, we introduce OKA… Show more
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