Abstract.We introduce Audvert -a system that facilitates serendipitous discovery and navigation through spatial audio; used to navigate and discover points of interest in large, unfamiliar indoor environments. Our main aim was to create a lightweight spatial audio display that can convey a sense of a place without complex point and select interactions. We conducted a preliminary study comparing two audio types to see which best suited sound localization and a study of Audvert used in a real world scenario. Our findings suggest that long continuous audio performs better than short intermittent audio for sound localisation. We also discover a change in behaviour when using the system, with a large percentage of users wanting to visit newly discovered shops after using the system. We discuss the findings and draw research conclusions.Keywords: Non-visual Navigation, Wayfinding, Auditory Display
IntroductionWhen a visitor enters a shopping mall for the first time, it is likely that they do not know where they are going. To maximize the available space in a mall, shops are often packed closely together, and depending on the specific layout of the shopping mall and the location of the visitor, it is also likely that not all shops are visible. All of these factors can make a large, unfamiliar indoor location a confusing place to be. Previous research on users' use of technology in unfamiliar places has shown that tourists often exhibit a wandering behaviour and then home in on serendipitous discoveries [1]. To aid such activities, maps (physical and digital) are sometimes used, although as mentioned by McGookin et. al [8], maps are not best suited to these kinds of activities due to changing contexts and the need to constantly refer to a map. We argue that tourist behaviour can be linked quite closely to visitor behaviour when in large and unfamiliar places such as shopping malls. It is easy to imagine a visitor to a shopping mall, wandering, homing in on anything of interest to them.In an effort to aid such visitors, we have developed a system that attempts to facilitate navigation (homing in) and serendipitous discovery (wandering) using only spatial audio. Audvert is a mobile application that attempts to give a user a sense of place. Conventional maps are good at summarising what points of interest are available to a user in the nearby environment, but Audvert attempts to give the user a sense