“…The efficiency of Markov chains in finding solutions to real world problems is well established (Liu, Chiu, & Chiu, 2011;Pourmoayed, Nielsen, & Kristensen, 2016;Baumann & Sandmann, 2017). However, the application of Markov chains is relatively new to the applications of QFD method (Asadabadi, 2016) and has not been used to address the supplier selection problem.…”