2014
DOI: 10.15611/ie.2014.3.04
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Multi-criteria evaluation of BI systems. The case study of InKoM dashboard

Abstract: Summary:The article presents an approach to evaluate the BI systems applied in the InKoM project. The evaluation method is based on a scorecard framework, oriented towards Decision Support Systems and projects dedicated to the management supporting of small and medium enterprises (SME). To design the method, known existing BI maturity models, usability standards, and scorecard frameworks have been analyzed and adapted to SMEs area. Notably, the scorecard framework was extended to the new evaluation criteria as… Show more

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Cited by 4 publications
(4 citation statements)
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“…Several works found in the literature address the importance of an efficient dashboard. For example, [Dyczkowski et al 2014] discuss the challenge of applying Business Intelligence (BI) for projects dedicated to the management support of small and medium-sized companies. [Ferreira et al 2016] presents a study on an intelligent dashboard to support decision making in Artificial Intelligence techniques in a logistics company.…”
Section: Related Workmentioning
confidence: 99%
“…Several works found in the literature address the importance of an efficient dashboard. For example, [Dyczkowski et al 2014] discuss the challenge of applying Business Intelligence (BI) for projects dedicated to the management support of small and medium-sized companies. [Ferreira et al 2016] presents a study on an intelligent dashboard to support decision making in Artificial Intelligence techniques in a logistics company.…”
Section: Related Workmentioning
confidence: 99%
“…BI systems are evaluated in these sets according to criteria such as: ability to write to transactional applications; ad-hoc query; advanced visualization; big data support; collaborative support for group-based analysis; complex event processing; data mining and advanced algorithms; data visualization; end user "self-service"; in-memory support; interactive analysis; personalized dashboards; vertical/functional analytical applications; social media analysis. Multi-criteria evaluation of BI systems, from a technical point of view, can also be found in scientific works (Dyczkowski, Korczak, & Dudycz, 2014).…”
Section: Evaluation Of Bi Systemsmentioning
confidence: 99%
“…Its essence is to determine to what extent alternative BI systems are better than the currently used solutions. Thus, this type of analysis must take into account not only the potential of the BI class system itself, but also the possibilities of its use in a specific organization (Dyczkowski, Korczak, & Dudycz, 2014). There are many BI class software providers on the market that have their strengths and weaknesses.…”
Section: Introductionmentioning
confidence: 99%
“…The main problem that confronts the current measurement frameworks is the fact that much of the benefits are strategic, therefore they are hard to quantify and may only appear several years after the implementation of the solution [4].…”
mentioning
confidence: 99%