Multi-criteria Decision Making Problem for Doing Business: Comparison Between Approaches of Individual and Group Decision Making

Borissova, Daniela; Korsemov, Dilian; Mustakerov, Ivan

doi:10.1007/978-3-030-28957-7_32

Cited by 14 publications

(2 citation statements)

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“…To be successful every company from the large organizations to family businesses needs well-planned information strategy [7]. Therefore, many different approaches are proposed to cope with different practical problems such as effective management in streetlight modernization [8], decision making in publishing sector [9] and selection of supplier under public procurement [10], for doing business [11] and business management [12], different real-life applications with time series forecasting [13], etc. The development of business information systems should be based on innovative models and computational intelligence methods.…”

Section: Introductionmentioning

confidence: 99%

An Integrated Group Decision-Making Approach Considering Uncertainty Conditions

Borissova

Dimitrova

2021

Bus. Inf. Sys.

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The management of business information processes needs effective decision-making models. That means to involve different methods, techniques, and principles to improve competitiveness and to achieve the planned business results. In this context, the article deals with the problem of group decision-making under uncertain conditions. To cope with such problems some well-known optimization strategies of Wald, Laplace, Hurwitz, and Savage are modified to take into account the experts’ opinions with different importance when forming the final group decision. Numerical testing is based on a case study for CRM software selection. The results are discussed based on the proposed models under two different cases derived from the case study. The conducted numerical testing of the proposed models demonstrates their applicability to cope simultaneously with multiple experts’ evaluations and uncertainty conditions.

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Section: Introductionmentioning

confidence: 99%

An Integrated Group Decision-Making Approach Considering Uncertainty Conditions

Borissova

Dimitrova

2021

Bus. Inf. Sys.

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“…The group decision-making usually involves experts with different background and competency area. To cope with such problems some new modifications able to distinguish the difference in experts' experience in the aggregated final group decision in proposed (Borissova, et al, 2019, Korsemov & Borissova. 2018.…”

Section: Introductionmentioning

confidence: 99%

Two-stage Decision-Making Approach to Survey the Excessive Usage of Smart Technologies

Borissova¹,

Dimitrova²,

Garvanova³

et al. 2020

PECR

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The article discusses the decision-making problems associated with smart technologies and their usage. For the goal, a two-stage decision-making approach is proposed to survey if smart technologies are used excessively. The first part is focused on composing a survey based on a questionnaire. This investigation should cover a wide range of users of different ages. To make a suitable questionnaire to conduct such a survey a set of predefined questions is to be evaluated. The evaluation should be based on a well-defined structured technique able to motivate rational decision-making. The evaluation of the given number of questions is done by using of well-known technique that decomposes the decision problem into a hierarchy of more sub-problems (analytic hierarchy process) developed by Saaty. The questions are ranked with respect to four evaluation criteria. From the obtained ranking list of questions, the first three questions are selected to compose a questionnaire for quick conduction of survey for investigation of the impact of excessive use of smart technologies. Keywords: Composing of surveys, decision-making, AHP, smart technologies.

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