“…In the previous edition of Future Healthcare Journal , there was a focus on using a systems engineering approach to healthcare design and improvement. 1 Review articles highlighted the development of this approach in healthcare, with both concept translation into a framework, the approach in patient safety, training requirements, and application in international settings. In this edition we get down to more of the 'brass tacks' with a number of very concrete examples of applying a systems approach to care redesign.…”